Articles and features 08/09/2021 Managing employee conduct Preview Article Managing employee conduct Time to read article: 5 mins Close Preview It is essential that your employees understand the expectations to maintain certain standards of behaviour, both in and out of the office. Here Croner, trusted HR experts, explore how you can manage employee conduct. Read more Article contains Text Tagged in... Professionalism conduct Management
Articles and features 08/09/2021 Inquests – how can we help? Preview Article Inquests – how can we help? Time to read article: 9 mins Close Preview Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks at how inquests work and why you need Medical Protection assistance. Read more Article contains Text Tagged in... Record keeping Good Medical Practice Inquests Professionalism Prevention of Future Deaths report IP
Case report 08/09/2021 Mastering great communication Preview Article Mastering great communication Time to read article: 4 mins Close Preview Ivy Grove Surgery in Derbyshire made the headlines in April with an extensive and honest open letter to their patients. But for the practice partners, it’s only one part of their wider strategy on communicating with patients. Gareth Gillespie, Editor of Practice Matters, spoke to the surgery about what drives their approach. Read more Article contains Text Tagged in... Communication GP surgery Patient experience GP practice Patient expectations
Articles and features 07/09/2021 Considering patient satisfaction within telemedicine Preview Article Considering patient satisfaction within telemedicine Time to read article: 5 mins Close Preview Remote consultations have been a key feature within healthcare during the COVID-19 pandemic. Medical Protection assesses its progress so far and the medicolegal risks Read more Article contains Text Tagged in... Assessments Confidentiality Privacy Telemedicine Consultations Record keeping
Articles and features 07/09/2021 Who are the GMC? Preview Article Who are the GMC? Time to read article: 3 mins Close Preview Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks in detail at the work of the regulator, and how Medical Protection can assist in any cases brought before them. Read more Article contains Text Tagged in... MPTS GMC General Medical Council Medical Practitioners Tribunal Service Complaints Professionalism
Case report 25/08/2021 Telemedicine and thigh pain – a cautionary tale Preview Article Telemedicine and thigh pain – a cautionary tale Time to read article: 5 mins Close Preview Sinead Lay, Case Manager at Medical Protection, looks at the potential pitfalls of telemedicine Read more Article contains Text Tagged in... Telemedicine Teleconsultation COVID-19
Case report 09/06/2021 Cauda equina claim goes to trial Preview Article Cauda equina claim goes to trial Time to read article: 3 mins Close Preview A claim against GP Dr F is taken to trial by Medical Protection. Find out how our expert litigation team fought for Dr F by building a robust defence. Read more Article contains Text Tagged in... Orthopaedics GP Neurology & Neurosurgery Emergency Medicine
Case report 08/06/2021 Missed diagnosis during colonoscopy Preview Article Missed diagnosis during colonoscopy Time to read article: 2 mins Close Preview GP Dr D and consultant gastroenterologist Dr B face a claim after an abandoned colonoscopy fails to pick up the required diagnosis. Medical Protection handles the case. Read more Article contains Text Tagged in... Colonoscopy Record keeping Gastroenterology Missed diagnosis Diagnosis GP
Case report 08/06/2021 Continuity of care Preview Article Continuity of care Time to read article: 2 mins Close Preview Handover problems are at the centre of this claim against urological surgeons and a hospital. Find out how we assisted our members in the case. Read more Article contains Text
Case report 08/06/2021 Good records in a worst-case scenario Preview Article Good records in a worst-case scenario Time to read article: 3 mins Close Preview A claim against a hospital and consultant psychiatrist goes to trial, after a patient commits suicide. Medical Protection also provides assistance with the inquest and hospital inquiry. Read more Article contains Text Tagged in... Emergency Medicine GP Psychiatry Record keeping
Case report 08/06/2021 When family opinions matter Preview Article When family opinions matter Time to read article: 3 mins Close Preview Suboptimal emergency care for a 13-year-old boy leads to a clinical negligence claim. How could this have been avoided if the doctor had listened to the boy’s mother? Read more Article contains Text Tagged in... Emergency Medicine Orthopaedics Consultations Specialty Training Junior Doctor
Articles and features 08/06/2021 Prescribing for a friend: a doctor’s story Preview Article Prescribing for a friend: a doctor’s story Time to read article: 3 mins Close Preview Read more Article contains Text Tagged in... GMC Prescribing
Case report 07/06/2021 Pregnancy while taking isotretinoin Preview Article Pregnancy while taking isotretinoin Time to read article: 4 mins Close Preview A patient asks GP Dr C to keep her pregnancy secret from her dermatologist. What are Dr C’s obligations to disclose this information? She contacts Medical Protection for advice. Read more Article contains Text Tagged in... Prescribing GP Consent Dermatology Confidentiality
Articles and features 04/06/2021 Remote handovers with colleagues: reducing the risks Preview Article Remote handovers with colleagues: reducing the risks Time to read article: 5 mins Close Preview Dr Sarah Coope, Senior Medical Educator at Medical Protection, looks at the gaps in information, misunderstandings and assumptions that can increase the risk of errors, conflict and complaints Read more Article contains Text Tagged in... Assessments Communication Complaints Conflict management
Articles and features 04/06/2021 Let’s talk: tough conversations with colleagues Preview Article Let’s talk: tough conversations with colleagues Time to read article: 5 mins Close Preview Dr James Thorpe and Dr Sarah Coope, Senior Medical Educators at Medical Protection, provide some insights that may help to navigate stressful conversations at work Read more Article contains Text Tagged in... Communication Conflict management
Articles and features 04/06/2021 Complaints and COVID-19 Preview Article Complaints and COVID-19 Time to read article: 4 mins Close Preview Dr Emma Davies, Medicolegal Consultant at Medical Protection, looks at how the COVID-19 pandemic has driven an increase in patient complaints Read more Article contains Text Tagged in... Patient experience Complaints Teleconsultation COVID-19 GMC Telemedicine
Case report 13/05/2021 Alleged failure to complete a baby check Preview Article Alleged failure to complete a baby check Time to read article: 7 mins Close Preview Read more Article contains Text Tagged in... Diagnosis GP Orthopaedics Paediatrics
Articles and features 19/04/2021 A spoonful of sugar…understanding medication errors Preview Article A spoonful of sugar…understanding medication errors Time to read article: 9 mins Close Preview As the GMC updates its prescribing guidance, Dr Sophie Haroon, Medicolegal Consultant at Medical Protection, looks at some common causes of claims and provides advice on avoiding the pitfalls Read more Article contains Text Tagged in... Prescribing GMC
Articles and features 03/02/2021 Medical influencers – be aware of the pitfalls Preview Article Medical influencers – be aware of the pitfalls Time to read article: 4 mins Close Preview Some medical professionals are now acting as social media influencers – using their social media profiles to generate interest in topics, products, brands and services. As with all online communication it is an area that offers benefits and risks. Dr Beth Walker, Medicolegal Consultant at Medical Protection, looks into the issue further Read more Article contains Text Tagged in... Professionalism Social media
Articles and features 19/01/2021 Data breaches – are you covered? Preview Article Data breaches – are you covered? Time to read article: 2 mins Close Preview Data breaches are a common cause of claims but the indemnity issues surrounding them can be complex. Dr Dawn McGuire, Medicolegal Consultant at Medical Protection, looks at a case and explains more. Read more Article contains Text Tagged in... Data Protection Claims
Articles and features 01/12/2020 Providing care to patients who are abroad Preview Article Providing care to patients who are abroad Time to read article: 1 mins Close Preview It is not uncommon for patients to contact their GP while they are abroad. Here we consider the medicolegal issues involved in this scenario. Read more Article contains Text Tagged in... Communication Listen Patients
Articles and features 19/11/2020 Remote consultations – what are the benefits and risks? Preview Article Remote consultations – what are the benefits and risks? Time to read article: 2 mins Close Preview Dr Emma Davies, Medicolegal Consultant at Medical Protection, provides advice on getting the full benefits from this new way of working. Read more Article contains Text Tagged in... Communication
Articles and features 19/11/2020 Storing images in medical records Preview Article Storing images in medical records Time to read article: 3 mins Close Preview The receipt and storage of images of patients is currently a common source of queries from our members, largely due to the increased use of remote consultations during the COVID-19 pandemic. Ayisha Hooper, Case Manager at Medical Protection, reviews the relevant guidance. Read more Article contains Text Tagged in... Confidentiality Consent Record keeping Data Protection
Articles and features 17/11/2020 Dealing with aggressive patients Preview Article Dealing with aggressive patients Time to read article: 3 mins Close Preview Dr Clare Devlin, Medicolegal Consultant at Medical Protection, offers advice on handling an aggressive patient Read more Article contains Text Tagged in... Conflict management Communication General practice Patients