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Contacting a medicolegal advisor

Our medicolegal advice service is open to members with urgent queries and medicolegal emergencies 24 hours a day, 365 days a year.

If you encounter such an emergency please call 0800 561 9090 or email querydoc@medicalprotection.org

Alternatively, you can use our contact form to submit your query securely online. One of our expert medical advisory team will respond as soon as possible.

In the interests of patient confidentiality, please do not include information in an email that would allow a patient to be identified.

Read our contact guidelines to help speed up your enquiry

To view our medicolegal advice related FAQ click here.

Submit query online
 

Browse our medicolegal factsheets

Factsheets provide only a general overview of the topic and should not be relied upon as definitive guidance. 

If you are a Medical Protection member and you are facing an ethical or legal dilemma, contact an adviser.

Medical Protection offers press support for members

If you find yourself in the media spotlight please get in touch and we can provide experienced advice and support, including liaising with journalists and providing statements on your behalf. 

We're available to help 24 hours a day, seven days a week.

Medicolegal advice FAQ

Will you still help me if I leave MPS?

Where you are eligible for MPS’s occurrence-based protection you can seek assistance for any complaint or claim arising from an adverse incident that took place during membership of MPS – even if it is brought years later, or if you have long since left MPS. Occurrence-based protection means you do not need to make any further arrangements for long-term protection after your membership ends.

I'm worried about something that's happened. Can I talk to MPS about it?

If you are concerned about any issue or incident which has occurred in your capacity as a doctor or other healthcare worker, we would encourage you to get in touch immediately to ask our advice. There is no stigma attached to seeking guidance or support, and we would rather you asked for help in time to avoid a problem instead of waiting and hoping for the best, only to find yourself in greater difficulties later.

Does requesting advice affect my annual membership subscription?

  • We actively encourage members to contact us for advice to provide peace of mind and to help prevent a concern or problem escalating.
  • MPS does not use the number of requests for advice as part of its risk assessment of a member. This includes determining their membership subscription.
  • In exceptional cases, where a request for advice involves facts or circumstances of a highly unusual or unique nature it might trigger a general review of an individual’s risk profile. However, we stress that this would be very unusual.
So, if you want to discuss a medico-legal issue or need advice on how to prevent a concern or problem escalating, please do let us know - we are only a phone call away.
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