Whatever your question, problem or dilemma, we are only ever a phone call away.
The clinical negligence scheme for general practice was introduced on 1 April 2019. This means that, depending when the incident you need advice on occurred, you will need to contact either us or NHS Resolution.
Our medicolegal advice service is open to members with urgent queries and medicolegal emergencies 24 hours a day, 365 days a year.
If you encounter such an emergency please call 0800 561 9090 or email firstname.lastname@example.org
Alternatively, you can use our contact form to submit your query securely online. One of our expert medical advisory team will respond as soon as possible.
In the interests of patient confidentiality, please do not include information in an email that would allow a patient to be identified.
Read our contact guidelines to help speed up your enquiry.
To view our medicolegal advice related FAQ click here.
Medical Protection believe in always giving you the best advice. To help us do this we may monitor and record our calls for training and quality purposes. Please remember to protect your patient’s privacy by not revealing their identity during the call or in email correspondence unless we specifically ask.
Factsheets provide only a general overview of the topic and should not be relied upon as definitive guidance.
If you are a Medical Protection member and you are facing an ethical or legal dilemma, contact an adviser.
If you find yourself in the media spotlight please get in touch and we can provide experienced advice and support, including liaising with journalists and providing statements on your behalf.
We're available to help 24 hours a day, seven days a week.
Where you are eligible for Medical Protection’s occurrence-based protection you can seek assistance for any complaint or claim arising from an adverse incident that took place during membership of Medical Protection – even if it is brought years later, or if you have long since left membership. Occurrence-based protection means you do not need to make any further arrangements for long-term protection after your membership ends.
We actively encourage members to contact us for advice to provide peace of mind and to help prevent a concern or problem escalating.
Medical Protection does not use the number of requests for advice as part of its risk assessment of a member. This includes determining their membership subscription.
In exceptional cases, where a request for advice involves facts or circumstances of a highly unusual or unique nature it might trigger a general review of an individual’s risk profile. However, we stress that this would be very unusual.
So, if you want to discuss a medico-legal issue or need advice on how to prevent a concern or problem escalating, please do let us know - we are only a phone call away.
Please be aware that incidents must be reported promptly to ensure that all procedural steps and compliance guidelines are met.
Factsheets are short guides to particular medicolegal issues providing essential and practical advice for members in the UK.
You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.
Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.
Take the tour Continue to site
Use the top navigation bar to access essential links from any page of the site.
Should you need to contact us, our phone numbers are always visible.
Start your search by choosing your profession and/or area of interest through the two dropdowns.
Enter keywords to find specific resources. For exact terms, just use speech marks, e.g. "record keeping".
We'll save your profession in the "I am a..." dropdown filter for next time.
Narrow your search based on theme, field, format, article, type or location.
Based on the pages you visit, we'll also provide useful links under the 'More' tab.
Now you've seen all of the updated features, it's time for you to try them out.
Continue to site Take again