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08/01/2018

New Doctor September 2017

Foundation Doctor V1

New Doctor September 2017

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Welcome to the September 2017 digital edition of New Doctor. Here we address a variety of medicolegal topics to help you develop your skills as a doctor.

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Case study 14/12/2017

Anatomy of a complaint

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Anatomy of a complaint

Time to read article: 2 mins
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Back pain, paraplegia and a series of complaints – how Medical Protection helped at every step.

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29/08/2017

Risk Management in Secondary Care

Risk Management in Secondary Care

Time to read article: 1 mins
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MPS provides risk management consultancy, training and education to healthcare organisations spanning primary and secondary care. Our experience and expertise in this specialist field, spanning over a hundred years, enables us to work with clients in the development of bespoke workshops, courses and other education and risk management programmes to meet their specific needs.

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Feature 30/06/2017

Support With CQC: Introduction

Support With CQC: Introduction

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The CQC is the regulator for health and social care in England. It monitors, inspects and regulates general practices to make sure they meet fundamental standards of quality and safety.

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Blog post 07/01/2019

When patients miss appointments – should DNA mean Does Need Appointment?

When patients miss appointments – should DNA mean Does Need Appointment?

Time to read article: 1 mins
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When patients fail to attend an appointment, it can be hugely frustrating for a number of reasons. It is also very costly, according to recent NHS England data that suggests up to 15 million general practice appointments are being wasted each year – at an estimated cost to the NHS of £216 million.

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Webinar

Webinar - An inspector calls - sharing information with the police

Date: 30/01/2019 19:30 -30/01/2019 20:30 (Read more for further details) Location: Online (Read more for further details)
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Webinar - An inspector calls - sharing information with the police

Doctors often find themselves interacting with the police and may be uncertain of their obligations. This webinar will cover scenarios when medical practitioners are asked to provide information about patient’s to the police in the form of reports, records and statements. It will allow you to co-operate with investigations while ensuring compliance with ethical and legal principles.

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Blog post 31/12/2018

Surviving medical school: Communication

Surviving medical school: Communication

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Good doctors are good communicators – it’s that simple. This article examines how building your communication skills at medical school will stand you in good stead as a doctor.

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Blog post 21/12/2018

The cost of claims – control through proportionality

The cost of claims – control through proportionality

Time to read article: 3 mins
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If you have ever been unfortunate enough to receive a letter of claim, you will be aware of how stressful the process can be. Another aspect is the often high sums of money involved. Stephen Preater, costs adviser at Medical Protection, is part of an expert in-house team that is dedicated to controlling the amounts sought by claimants

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Advice 20/12/2018

12 record keeping tips

12 record keeping tips

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We have made a list of the things to remember when it comes to making and retaining good patient records.

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Factsheet 19/12/2018

Removing patients from the practice list

Removing patients from the practice list

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Removing patients from the practice list is an emotive issue and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment.

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Factsheet 19/12/2018

Record-keeping

Record-keeping

Time to read article: 2 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 19/12/2018

NHS Complaints Procedure - Wales

NHS Complaints Procedure - Wales

Time to read article: 3 mins
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The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

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18/12/2018

Giving Evidence - Courts and Inquests

Giving Evidence - Courts and Inquests

Time to read article: 7 mins
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As a doctor, you may be asked to give evidence in many different types of tribunals, including criminal or civil courts, the coroner’s court and employment or mental health tribunals.

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