General practice is under increasing strain, causing greater pressure on the whole practice team. Sam McCaffrey explores the greatest causes of stress amongst practice managers, and offers tips on how to increase resilience and avoid burnout.

Dr Emma Davies, medicolegal consultant at Medical Protection, answers some questions around the professional and personal use of social media and the potential pitfalls faced by those working in healthcare

Handling disclosure requests concerning children and young people can be a complex and emotive issue. Kate Cowan, case manager at Medical Protection, looks at the issue in more detail​

Fin Wright, case manager at Medical Protection, provides guidance to practices who are approached by the police regarding a disclosure of medical records

Ayisha Hooper, case manager at Medical Protection, looks at the reasons why practices can be approached by solicitors for the disclosure of medical records

Brian Caldwell-White, case manager at Medical Protection, provides guidance on handling requests to release the medical records of a deceased patient​

Suzanne Creed, Clinical Risk Education Manager explains how to increase your understanding of conflict and provides some key strategies to deal with it more effectively.

Employment law experts Croner Consulting provide advice on how to manage redundancy within your practice to ensure the rights of employees are respected.

Dr Rachel Birch, medicolegal consultant and editor-in-chief of Practice Matters, shares a recent case where a member sought advice regarding consent for childhood immunisation.

Dr Rachel Birch, medicolegal consultant, provides practical tips to ensure you have systems in place to treat children and young people safely.

Is the patient’s son entitled to access his mother’s confidential information? Where a patient lacks capacity clinicians should consider what action is in the patient’s best interests.

Are we obliged to facilitate a request for CCTV footage of the practice car park? You need to consider the confidentiality of other patients. Dr Rachel Birch, medicolegal consultant, answers a member’s query.

Dr Rachel Birch, Medical Protection medicolegal adviser and Practice Matters editor-in-chief, answers some recent queries on cosmetic injections and vaccination errors.

Dr Rachel Birch, medicolegal adviser at Medical Protection, shares a recent case on documenting a patient’s aggressive behaviour in his medical record.

Dealing with staff absence can be a complex and time-consuming task for busy practices. Here employment law specialists Croner Consulting offer advice and guidance.

Diane Baylis, clinical risk and education manager at Medical Protection, looks at the common causes of test result errors and offers advice on how to avoid them

Being approached by the police can pose a dilemma: as a clinician, you have your own professional obligations. Dr Marika Davies, senior medicolegal adviser at Medical Protection, provides some clarity

Back pain, paraplegia and a series of complaints – how Medical Protection helped at every step.

Ross Clark, of Hempson’s Healthcare Solicitors, tells us why practices are coming together and how they can make it work.

Expert advisers from Croner, the employment law and HR specialists, answer your questions on contracts of employment and issues you may encounter when working in new care models

Editor-in-chief and medicolegal adviser (MLA) Dr Rachel Birch answers some recent queries from practices

Diane Baylis, clinical risk and education manager at Medical Protection, discusses how to manage the return-to-work process and the importance of helping staff remain in work

Dealing with a disruptive patient can be one of the most challenging aspects of general practice. Senior Medicolegal Adviser Dr Richard Stacey provides advice on the best way to manage such a situation.