Articles and features 04/05/2022 Being a medical expert: do you have what it takes? Preview Article Being a medical expert: do you have what it takes? Time to read article: 3 mins () ★ Close Preview Medical experts are crucial to many different legal processes. They can assist in clinical negligence claims, regulatory matters, Inquests and even criminal cases. Read more Article contains Text Tagged in... Communication Professionalism Expert Reports Medical experts
Articles and features 25/04/2022 Tackling sepsis Preview Article Tackling sepsis Time to read article: 4 mins () ★ Close Preview Sepsis is a serious condition, with significant medicolegal risk. Dr Dawn McGuire, Medicolegal Consultant at Medical Protection, looks at where the risk lies Read more Article contains Text Tagged in... Handovers COVID-19 Record keeping Communication sepsis
Articles and features 16/03/2022 Great communication skills can lower risk of malpractice Preview Article Great communication skills can lower risk of malpractice Time to read article: 5 mins () ★ Close Preview Edward Leigh of The Center for Healthcare Communication argues that good communication with your patients has the potential to lower the chance of malpractice claims - even when mistakes are made. Read more Article contains Text Tagged in... Communication
Articles and features 16/03/2022 Managing timetable conflicts Preview Article Managing timetable conflicts Time to read article: 3 mins () ★ Close Preview Some difficult scenarios can sometimes arise when a clinician works both in the NHS and in a private capacity. Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks at one potential scenario and offers some guidance. Read more Article contains Text Tagged in... Communication
Case report 08/09/2021 Mastering great communication Preview Article Mastering great communication Time to read article: 4 mins () ★ Close Preview Ivy Grove Surgery in Derbyshire made the headlines in April with an extensive and honest open letter to their patients. But for the practice partners, it’s only one part of their wider strategy on communicating with patients. Gareth Gillespie, Editor of Practice Matters, spoke to the surgery about what drives their approach. Read more Article contains Text Tagged in... GP practice Communication Patient expectations Patient experience GP surgery
Articles and features 07/09/2021 Considering patient satisfaction within telemedicine Preview Article Considering patient satisfaction within telemedicine Time to read article: 5 mins () ★ Close Preview Remote consultations have been a key feature within healthcare during the COVID-19 pandemic. Medical Protection assesses its progress so far and the medicolegal risks Read more Article contains Text Tagged in... Record keeping Communication Privacy Assessments Confidentiality Consultations
Articles and features 04/06/2021 Remote handovers with colleagues: reducing the risks Preview Article Remote handovers with colleagues: reducing the risks Time to read article: 5 mins () ★ Close Preview Dr Sarah Coope, Senior Medical Educator at Medical Protection, looks at the gaps in information, misunderstandings and assumptions that can increase the risk of errors, conflict and complaints Read more Article contains Text Tagged in... Complaints Assessments Communication Conflict management
Articles and features 04/06/2021 Let’s talk: tough conversations with colleagues Preview Article Let’s talk: tough conversations with colleagues Time to read article: 5 mins () ★ Close Preview Dr James Thorpe and Dr Sarah Coope, Senior Medical Educators at Medical Protection, provide some insights that may help to navigate stressful conversations at work Read more Article contains Text Tagged in... Communication Conflict management
Articles and features 05/02/2021 The Six C's: Common risks for new doctors (and how to avoid them) Preview Article The Six C's: Common risks for new doctors (and how to avoid them) Time to read article: 10 mins () ★ Close Preview Clinical records, consent, confidentiality, communication, competence, and prescribing - what medical students and junior doctors need to know about these common medicolegal risk areas and how to avoid them. Read more Article contains Text Tagged in... Competence Prescribing Record keeping Confidentiality Consent Communication
Articles and features 21/01/2021 Surviving Medical School: Social media Preview Article Surviving Medical School: Social media Time to read article: 5 mins () ★ Close Preview Essential advice about protecting yourself online. The article looks into cases and GMC guidance around online activity and social media, with key things you need to know as a medical student and junior doctor. Read more Article contains Text Tagged in... Professionalism Social media Communication
Articles and features 21/01/2021 Surviving Medical School: Communication between colleagues Preview Article Surviving Medical School: Communication between colleagues Time to read article: 3 mins () ★ Close Preview Good doctors are good communicators – it’s that simple. This article examines how building your communication skills at medical school will stand you in good stead as a doctor. Read more Article contains Text Tagged in... Professionalism Communication
Articles and features 01/12/2020 Providing care to patients who are abroad Preview Article Providing care to patients who are abroad Time to read article: 1 mins () ★ Close Preview It is not uncommon for patients to contact their GP while they are abroad. Here we consider the medicolegal issues involved in this scenario. Read more Article contains Text Tagged in... Communication Listen Patients
Articles and features 19/11/2020 Remote consultations – what are the benefits and risks? Preview Article Remote consultations – what are the benefits and risks? Time to read article: 2 mins () ★ Close Preview Dr Emma Davies, Medicolegal Consultant at Medical Protection, provides advice on getting the full benefits from this new way of working. Read more Article contains Text Tagged in... Communication
Articles and features 17/11/2020 Dealing with aggressive patients Preview Article Dealing with aggressive patients Time to read article: 3 mins () ★ Close Preview Dr Clare Devlin, Medicolegal Consultant at Medical Protection, offers advice on handling an aggressive patient Read more Article contains Text Tagged in... General practice Communication Conflict management Patients
Case report 13/11/2020 Managing unwelcome attention from a patient Preview Article Managing unwelcome attention from a patient Time to read article: 3 mins () ★ Close Preview A GP seeks advice on maintaining professional boundaries when a patient shows signs of emotional attachment. Read more Article contains Text Tagged in... Conflict management General practice Casebook Communication Patients Professionalism
Articles and features 22/09/2020 COVID-19: when parents refuse to comply with guidance Preview Article COVID-19: when parents refuse to comply with guidance Time to read article: 4 mins () ★ Close Preview Medical Protection has received a number of calls from members asking how they should respond to parents of children with COVID-19 symptoms who are openly refusing to comply with government guidance on testing and self-isolation. Dr Clare Devlin, Medicolegal Consultant at Medical Protection, provides detailed advice Read more Article contains Text Tagged in... Confidentiality Communication
Case report 11/10/2019 Forgotten blood test results: forgotten patient Preview Article Forgotten blood test results: forgotten patient Time to read article: 3 mins () ★ Close Preview Misplaced blood test results lead to a claim after a baby is left requiring a liver transplant. Read more Article contains Text Tagged in... Claims Casebook Communication
Articles and features 04/09/2019 Presumed consent for organ donation: what’s changing where? Preview Article Presumed consent for organ donation: what’s changing where? Time to read article: 3 mins () ★ Close Preview In a recent Medical Protection survey almost a third of doctors questioned were not comfortable discussing organ donation with a patient. With different laws across the UK and further changes imminent, this is maybe not surprising Read more Article contains Text Tagged in... New Doctor Consent Decision Making Communication
Articles and features 29/08/2019 Should I report that my patient is unfit to drive? Preview Article Should I report that my patient is unfit to drive? Time to read article: 3 mins () ★ Close Preview Medical Protection advice line often receives queries from doctors concerned about patients that are driving whilst under the influence of alcohol or drugs. Kate Cowan, advisory case manager, shares our advice. Read more Article contains Text Tagged in... Confidentiality Communication
Articles and features 16/08/2019 Dealing with patients who want to self-discharge Preview Article Dealing with patients who want to self-discharge Time to read article: 4 mins () ★ Close Preview Medical Protection’s Medicolegal Adviser Dr Clare Redmond discusses how to manage a situation where a patient asks to be discharged Read more Article contains Text Tagged in... Generic Medicine Communication Decision Making New Doctor Consent & capacity Record keeping
Articles and features 22/07/2019 Learning from Locums Preview Article Learning from Locums Time to read article: 5 mins () ★ Close Preview In this article, medicolegal consultant Dr Rachel Birch talks with Dr Richard Fieldhouse, Chairman of NASGP, about how the experiences of locum GPs have led NASGP to design systems to save practices and locum GPs time, provide information and improve patient care. Read more Article contains Text Tagged in... Record keeping Communication
Articles and features 09/07/2019 Team communication within general practice Preview Article Team communication within general practice Time to read article: 4 mins () ★ Close Preview Suzanne Creed, clinical risk and education manager at Medical Protection, explores some risk management tips and strategies to improve communication within your team Read more Article contains Text Tagged in... Communication
Case report 01/07/2019 Treating asthma over the phone Preview Article Treating asthma over the phone Time to read article: 3 mins () ★ Close Preview Dr T’s deskilling in resuscitation leads to a patient death and a claim. Read more Article contains Text Tagged in... Casebook Competence Communication
Articles and features 17/06/2019 GP dilemma: prescribing valproate Preview Article GP dilemma: prescribing valproate Time to read article: 3 mins () ★ Close Preview As a GP, what should you do when a patient already taking a valproate medicine attends for another prescription without meeting specific safety criteria? Read more Article contains Text Tagged in... Communication Decision Making