Select country
Membership information
0800 561 9000
Medicolegal advice
0800 561 9090
Menu
Refine my search
Case report 14/08/2018

The challenges of making a challenge

The challenges of making a challenge

Time to read article: 3 mins
Close Preview

A patient’s solicitor sought disclosure of a GMC expert report after a case had been closed. Medical Protection successfully challenged this, only for the decision to be overturned at appeal. Kirsty Sharp, content editor at Medical Protection, looks at the challenges of making a challenge

Read more

Article contains

Tagged in...

Masterclasses

Risk Management Masterclass for Obstetricians & Gynaecologists

Date: 03/11/2018 9:00 -03/11/2018 17:00 (Read more for further details) Location: London (Read more for further details)
Time to read article: 1 mins
Close Preview

Risk Management Masterclass for Obstetricians & Gynaecologists

Workshop to assist doctors in reducing their exposure to these risks, Medical Protection has developed a one-day Risk Management Masterclass.

Read more

Article contains

Tagged in...

Advice booklet 10/01/2018

A guide to effective complaints resolution - England

A guide to effective complaints resolution - England

Close Preview

All healthcare providers within the NHS have legal, contractual and professional obligations to provide an accessible and suitably responsive complaints procedure for service users.

Read more

Article contains

Tagged in...

Masterclasses

Risk Management Masterclass for General Surgeons

Date: 06/12/2017 9:00 -06/12/2017 17:00 (Read more for further details) Location: Birmingham (Read more for further details)
Time to read article: 1 mins
Close Preview

Risk Management Masterclass for General Surgeons

To assist doctors in reducing their exposure to these risks, Medical Protection has developed a one-day Risk Management Masterclass. Each interactive and practical session is tailored to the needs of your specialty. The programme aims to enhance delegates’ skills in achieving more effective consultations.

Read more

Article contains

Tagged in...

Press release 24/01/2017

YouGov Survey: Communication a key trigger of GP complaints

YouGov Survey: Communication a key trigger of GP complaints

Time to read article: 3 mins
Close Preview

A YouGov survey of over 2,000 British adults has found that three of the top five reasons for having made a complaint about a GP, relate to poor communication and behaviour.

Read more

Article contains

Tagged in...

Press release 27/10/2016

Commenting on the GMC’s State of Medical Education and Practice in th...

Commenting on the GMC’s State of Medical Education and Practice in the UK report

Time to read article: 1 mins
Close Preview

The GMC is right to acknowledge the 'state of unease in the profession’- patient expectations are changing and GPs are more likely to be sued now than ever before. It is important to strike a balance between holding doctors to account and reducing unnecessary pressures.

Read more

Article contains

Tagged in...

18/03/2016

Apologies

Apologies

Time to read article: 2 mins
Close Preview

Unfortunately things do go wrong in healthcare and sometimes patients are dissatisfied, disappointed or upset with the care that they have received. Medical Protection supports open communication, and we encourage members to apologise where things have gone wrong, regardless of fault.

Read more

Article contains

Tagged in...

09/01/2016

Raising concerns and whistleblowing

Raising concerns and whistleblowing

Time to read article: 3 mins
Close Preview

One of the most difficult situations faced by any clinician is when you are concerned that a colleague’s behaviour, health or professional performance may be placing patients at risk. This factsheet outlines your duty to raise concerns when patients may be at risk of harm.

Read more

Article contains

Tagged in...

Case report 09/11/2015

Childhood brain cancer

Childhood brain cancer

Time to read article: 2 mins
Close Preview

At presentation, Peter was 14 years old and had presented with migraines since the age of 8. He was taking Pizotifen and his headaches were well controlled. Over the past four weeks he had started getting headaches again. They were in a similar location to his migraines, but were different in nature – he couldn’t put his finger on exactly how.

Read more

Article contains

Tagged in...

01/10/2015

Chapter 4: Professionalism - What to do when things go wrong

Chapter 4: Professionalism - What to do when things go wrong

Time to read article: 6 mins
Close Preview

The overwhelming majority of patients receive safe and effective care. However, when things do go wrong, it can be catastrophic for all involved. Part of being professional is having the knowledge and awareness to deal with such situations effectively.

Read more

Article contains

Tagged in...

01/10/2015

NHS complaints procedure - Wales

NHS complaints procedure - Wales

Time to read article: 4 mins
Close Preview

New regulations on NHS complaints in Wales came into force on 1 April 2011. The regulations, along with guidance, are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused – with a view to seeking continuous improvement.

Read more

Article contains

Tagged in...

06/02/2015

From the outside looking in

From the outside looking in

Time to read article: 4 mins
Close Preview

One of the biggest hurdles for locums is actually being told about complaints. Here Terri Bonnici, general practice complaints manager, highlights the locum’s role in the complaints investigation process to reduce the risk of this happening

Read more

Article contains

Tagged in...

Case report 14/09/2014

High expectations

High expectations

Time to read article: 4 mins
Close Preview

Mr O was a 24-year-old man who had just enjoyed a holiday overseas. On the return journey he started vomiting. The nausea and vomiting continued after he arrived home and he began to lose weight because of it. When his symptoms did not abate he made an appointment with his GP.

Read more

Article contains

Tagged in...

Publication content 04/01/2014

Collateral damage

Collateral damage

Time to read article: 6 mins
Close Preview

The sooner you call MPS about an ethical or legal dilemma, the sooner the matter can be resolved. Professor Carol Seymour, Dr Tom Mosedale, Dr Richard Brittain and Sara Williams explore how and why Collateral-damage foundation doctors get into troubleCollateral-damage foundation doctors get into trouble

Read more

Article contains

Tagged in...

Factsheet 01/10/2013

HSC complaints procedure – Hospital setting

HSC complaints procedure – Hospital setting

Time to read article: 5 mins
Close Preview

Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.

Read more

Article contains

Tagged in...

Factsheet 01/10/2013

Report writing

Report writing

Time to read article: 3 mins
Close Preview

One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Coroner’s inquest or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report.

Read more

Article contains

Tagged in...

Case report 14/05/2012

Too much bleeding

Too much bleeding

Time to read article: 3 mins
Close Preview

Mrs C, a 25-year-old mother of two, had an elective caesarean with her first pregnancy as that baby was breech, and she experienced a failed attempt at a VBAC (Vaginal Birth After Caesarean) with her second pregnancy. Her third pregnancy was uneventful and she was booked in for an elective caesarean section at 39 weeks.

Read more

Article contains

Tagged in...

New site feature tour

Introducing an improved
online experience

You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.

Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.

Take the tour Continue to site

Medicolegal advice
0800 561 9090
Membership information
0800 561 9000

Key contact details

Should you need to contact us, our phone numbers are always visible.

Personalise your search

We'll save your profession in the "I am a..." dropdown filter for next time.

Tour completed

Now you've seen all of the updated features, it's time for you to try them out.

Continue to site
Take again