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Blog post 07/01/2019

When patients miss appointments – should DNA mean Does Need Appointment?

When patients miss appointments – should DNA mean Does Need Appointment?

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When patients fail to attend an appointment, it can be hugely frustrating for a number of reasons. It is also very costly, according to recent NHS England data that suggests up to 15 million general practice appointments are being wasted each year – at an estimated cost to the NHS of £216 million.

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Blog post 31/12/2018

Surviving medical school: Communication

Surviving medical school: Communication

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Good doctors are good communicators – it’s that simple. This article examines how building your communication skills at medical school will stand you in good stead as a doctor.

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Blog post 21/12/2018

The cost of claims – control through proportionality

The cost of claims – control through proportionality

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If you have ever been unfortunate enough to receive a letter of claim, you will be aware of how stressful the process can be. Another aspect is the often high sums of money involved. Stephen Preater, costs adviser at Medical Protection, is part of an expert in-house team that is dedicated to controlling the amounts sought by claimants

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Advice 20/12/2018

12 record keeping tips

12 record keeping tips

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We have made a list of the things to remember when it comes to making and retaining good patient records.

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Press release 05/12/2018

Medical Protection comments on the GMC report: State of Medical Educa...

Medical Protection comments on the GMC report: State of Medical Education and Practice in the UK 2018

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The General Medical Council (GMC) published their State of Medical Education and Practice in the UK 2018 report today. Read the response from Rob Hendry, Medical Director for Medical Protection.

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Update 27/11/2018

The importance of professional protection

The importance of professional protection

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Click to read through the reasons why retaining professional protection for help with these challenges is so important.

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Case reports View all case reports
Case report 27/11/2018

Video: Two years of Multiple Jeopardy

Video: Two years of Multiple Jeopardy

Time to read article: 6 mins
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A patient dies after amoxicillin reaction – we support GP through criminal investigation, inquest and GMC hearing.

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Case report 27/11/2018

Video: Chain reaction

Video: Chain reaction

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This video provides some valuable lessons in diagnosis, documentation and the information that needs to be communicated to patients.

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Case report 27/11/2018

Video: Anatomy of a claim

Video: Anatomy of a claim

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This video looks at a scenario where a patient brought a claim against three GPs in the same surgery, and how understanding the varied claims enabled us to support the doctors throughout the whole process.

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Case report 01/11/2018

Failure to remove a swab leads to months of problems for a patient

Failure to remove a swab leads to months of problems for a patient

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Miss Y, 37 years old, was known to have bilateral ovarian endometrial cysts treated at the time of a laparotomy by Mr D, consultant gynaecologist. For several years she had been regularly followed up and repeat scans had showed recurrence of her cysts, which were managed with dydrogesterone.

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Workshops and Masterclasses View all workshops and masterclasses
Workshop

Safer management of test results

Location: This workshop is delivered in house. (Read more for further details)
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Safer management of test results

This workshop has been developed to assist general practices to understand the potential for error in their own test result management process.

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Workshop

Infection Control in Primary Care - in-practice

Location: This workshop is delivered in house. (Read more for further details)
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Infection Control in Primary Care - in-practice

This workshop will give you a clear understanding of the importance of infection control. It will provide you with the skills to manage and reduce infection in your practice and comply with national standards.

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Masterclasses

Risk Management Masterclass for Obstetricians & Gynaecologists

Date: 03/11/2018 9:00 -03/11/2018 17:00 (Read more for further details) Location: London (Read more for further details)
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Risk Management Masterclass for Obstetricians & Gynaecologists

Workshop to assist doctors in reducing their exposure to these risks, Medical Protection has developed a one-day Risk Management Masterclass.

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Workshop

Medical Records for Nurses in Primary Care

Location: This workshop is delivered in house. (Read more for further details)
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Medical Records for Nurses in Primary Care

This new workshop will provide you with a thorough understanding of the importance of medical records and aims to enhance your skills in making and keeping quality medical records.

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Workshop

Mastering difficult interactions with patients

Location: Various (Read more for further details)
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Mastering difficult interactions with patients

This workshop helps you identify and utilise a range of different skills in difficult clinical interactions with patients. These skills can help you and your patients reach a more favourable outcome and still preserve the integrity of the important doctor-patient relationship.

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Medical Records for GPs - in practice

Location: Your practice (Read more for further details)
Time to read article: 1 mins
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Medical Records for GPs - in practice

Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. They should be comprehensive enough to allow a colleague to carry on where you left off.

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