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Factsheet 01/10/2013

HSC complaints procedure – Hospital setting

HSC complaints procedure – Hospital setting

Time to read article: 5 mins
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Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.

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Case report 01/11/2003

Sepsis following chemotherapy

Sepsis following chemotherapy

Time to read article: 2 mins
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Mrs G, a 45 year old mother, was diagnosed as suffering from breast cancer. She underwent surgical treatment and a course of radiotherapy. She remained well for seven years, and then unfortunately developed metastatic recurrence of her disease.

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Case report 01/08/2003

Infusion risks

Infusion risks

Time to read article: 1 mins
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Mrs B was in her late fifties; she had been treated surgically for breast cancer and was to undertake a course of adjuvant chemotherapy and radiotherapy. When she attended for her first course of chemotherapy, she was given an infusion of anthracycline.

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