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Articles and features 04/06/2021

Remote handovers with colleagues: reducing the risks

Remote handovers with colleagues: reducing the risks

Time to read article: 5 mins
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Dr Sarah Coope, Senior Medical Educator at Medical Protection, looks at the gaps in information, misunderstandings and assumptions that can increase the risk of errors, conflict and complaints

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Articles and features 19/04/2021

A spoonful of sugar…understanding medication errors

A spoonful of sugar…understanding medication errors

Time to read article: 9 mins
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As the GMC updates its prescribing guidance, Dr Sophie Haroon, Medicolegal Consultant at Medical Protection, looks at some common causes of claims and provides advice on avoiding the pitfalls

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Articles and features 08/02/2021

Why do patients complain?

Why do patients complain?

Time to read article: 4 mins
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Patients can make a complaint about any aspect of the medical care they receive. Find out about some common reasons for patient complaints.

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Articles and features 05/02/2021

The Six C's: Common risks for new doctors (and how to avoid them)

The Six C's: Common risks for new doctors (and how to avoid them)

Time to read article: 10 mins
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Clinical records, consent, confidentiality, communication, competence, and prescribing - what medical students and junior doctors need to know about these common medicolegal risk areas and how to avoid them.

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Articles and features 21/01/2021

Surviving Medical School: Fitness to practise panels

Surviving Medical School: Fitness to practise panels

Time to read article: 2 mins
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Hopefully it will never happen to you, but it’s good to know what to expect if you ever need to appear before a fitness to practise panel. Here we explain why they happen, how to prepare, and the possible consequences for your medical career.

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Case report 13/11/2020

Partnership dispute leads to disciplinary investigation

Partnership dispute leads to disciplinary investigation

Time to read article: 4 mins
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A GP faces suspension after her partner reports her for deficient clinical performance following a dispute. This case report looks at how MPS provided long-term support to the member, enabling her to return to practice.

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Articles and features 16/09/2020

COVID-19: Delayed referrals and medicolegal disputes

COVID-19: Delayed referrals and medicolegal disputes

Time to read article: 3 mins
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Dr James Thorpe, Senior Medical Educator at Medical Protection, looks at why the UK Government should prioritise the clearing of referrals backlogs due to COVID-19

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Articles and features 16/08/2019

Can your practice staff also be your patients?

Can your practice staff also be your patients?

Time to read article: 3 mins
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Situations where a doctor is both an employer and the treating clinician of a patient are problematic and should be avoided. Sarah Pickering, advisory case manager at Medical Protection, looks at a recent query from the advice line

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Articles and features 21/05/2019

A potted history of medicine

A potted history of medicine

Time to read article: 2 mins
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Throughout history, doctors have treated patients, and doctors have made mistakes. We delve deep into the past to see what doctors used to get away with

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Articles and features 07/01/2019

When patients miss appointments – should DNA mean Does Need Appointment?

When patients miss appointments – should DNA mean Does Need Appointment?

Time to read article: 1 mins
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When patients fail to attend an appointment, it can be hugely frustrating for a number of reasons. It is also very costly, according to recent NHS England data that suggests up to 15 million general practice appointments are being wasted each year – at an estimated cost to the NHS of £216 million.

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Factsheet 19/12/2018

NHS Complaints Procedure - Wales

NHS Complaints Procedure - Wales

Time to read article: 3 mins
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The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

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Case report 27/11/2018

Video: Chain reaction

Video: Chain reaction

Time to read article: 6 mins
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This video provides some valuable lessons in diagnosis, documentation and the information that needs to be communicated to patients.

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