Articles and features 16/09/2020 COVID-19: Delayed referrals and medicolegal disputes Preview Article COVID-19: Delayed referrals and medicolegal disputes Time to read article: 3 mins () ★ Close Preview Dr James Thorpe, Senior Medical Educator at Medical Protection, looks at why the UK Government should prioritise the clearing of referrals backlogs due to COVID-19 Read more Article contains Text Tagged in... Claims Complaints GMC
Case report 05/06/2020 Nitrofurantoin complication goes to trial Preview Article Nitrofurantoin complication goes to trial Time to read article: 7 mins () ★ Close Preview Read more Article contains Text Tagged in... Claims Prescribing General practice Casebook
Articles and features 16/03/2020 COVID-19 and remote consultations – how we can help Preview Article COVID-19 and remote consultations – how we can help Time to read article: 3 mins () ★ Close Preview This article outlines our advice and guidance regarding the safety and suitability of remote consulting – also known as telemedicine. Read more Article contains Text Tagged in... Treatment Planning
Articles and features 29/01/2020 Surviving medical school: What are fitness to practise panels? Preview Article Surviving medical school: What are fitness to practise panels? Time to read article: 2 mins () ★ Close Preview Hopefully it will never happen to you, but it’s good to know what happens if you ever need to appear before a fitness to practise panel. Read more Article contains Text Tagged in... GMC fitness to practise Professionalism Claims Complaints
Articles and features 16/08/2019 Can your practice staff also be your patients? Preview Article Can your practice staff also be your patients? Time to read article: 3 mins () ★ Close Preview Situations where a doctor is both an employer and the treating clinician of a patient are problematic and should be avoided. Sarah Pickering, advisory case manager at Medical Protection, looks at a recent query from the advice line Read more Article contains Text Tagged in... General practice Prescribing Confidentiality
Articles and features 12/08/2019 A week in the life of an F2 working in a hospice Preview Article A week in the life of an F2 working in a hospice Time to read article: 4 mins () ★ Close Preview Dr Beatrice Baiden shares her experiences of working in palliative care. Read more Article contains Text Tagged in... Professionalism Training & cpd Treatment Planning Career planning Competence Palliative Care
Case report 29/05/2019 Video: A Nitrofurantoin Problem Preview Article Video: A Nitrofurantoin Problem Time to read article: 2 mins () ★ Close Preview A doctor's failure to link raised ALT levels with a patient's use of nitrofurantoin led to a complaint being brought against them. Watch this short video to find out how the situation arose and advice Medical Protection gave. Read more Article contains Video Tagged in... Casebook Complaints Prescribing Claims Communicate Competence
Webinar Recorded webinar - Dealing with complaints in general practice Preview Article Date: 12/06/2019 19:30 -12/06/2019 20:30 (Read more for further details) Location: Online (Read more for further details) Time to read article: 1 mins () ★ Close Preview Recorded webinar - Dealing with complaints in general practice Join medical director Rob Hendry and medicolegal consultant Kirsa Morganti as they explore managing complaints and how to reduce your risks to minimise them. Read more Tagged in... Competence Complaints Professionalism Negligence
Articles and features 21/05/2019 A potted history of medicine Preview Article A potted history of medicine Time to read article: 2 mins () ★ Close Preview Throughout history, doctors have treated patients, and doctors have made mistakes. We delve deep into the past to see what doctors used to get away with Read more Article contains Text Tagged in... Diagnosis Complaints
Case report 09/04/2019 Video: Failure to act on lower back pain Preview Article Video: Failure to act on lower back pain Time to read article: 2 mins () ★ Close Preview In this video, we look at how red flags for cauda equina syndrome were missed by both GP and hospital, leading to a costly claim. Read more Article contains Video Tagged in... Complaints Diagnosis Communicate Claims
Case report 14/03/2019 Video - Strong record keeping - strong defence Preview Article Video - Strong record keeping - strong defence Time to read article: 3 mins () ★ Close Preview Ms Q experienced a surgical complication while under the care of Dr G. In this video, find out how Medical Protection supported Dr G when Ms Q pursued a claim and made a complaint to the Medical Council. Read more Article contains Video Tagged in... Claims Consent Competence Record keeping Complaints Compliance
Case report 08/02/2019 Problems arise from spinal anaesthesia Preview Article Problems arise from spinal anaesthesia Time to read article: 1 mins () ★ Close Preview A 45-year-old woman underwent an abdominal hysterectomy for fibroids. The consultant anaesthetist induced general anaesthesia before performing a spinal anaesthetic at L3/4. Read more Article contains Text Tagged in... Complaints Anaesthetics Obstetrics & Gynaecology Competence Claims
Articles and features 07/01/2019 When patients miss appointments – should DNA mean Does Need Appointment? Preview Article When patients miss appointments – should DNA mean Does Need Appointment? Time to read article: 1 mins () ★ Close Preview When patients fail to attend an appointment, it can be hugely frustrating for a number of reasons. It is also very costly, according to recent NHS England data that suggests up to 15 million general practice appointments are being wasted each year – at an estimated cost to the NHS of £216 million. Read more Article contains Text Tagged in... System Errors Managing clinical risk General practice
Factsheet 19/12/2018 NHS Complaints Procedure - Wales Preview Article NHS Complaints Procedure - Wales Time to read article: 3 mins () ★ Close Preview The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”. Read more Article contains Text Tagged in... Wales Ethics Complaints Professionalism
Factsheet 19/12/2018 Medication Preview Article Medication Time to read article: 2 mins () ★ Close Preview Read more Article contains Text Tagged in... England Scotland Professionalism Ethics Wales Prescribing
Case report 27/11/2018 Video: Chain reaction Preview Article Video: Chain reaction Time to read article: 6 mins () ★ Close Preview This video provides some valuable lessons in diagnosis, documentation and the information that needs to be communicated to patients. Read more Article contains Video Tagged in... Complaints Record keeping
Case report 23/10/2018 Who else is in the room? Preview Article Who else is in the room? Time to read article: 2 mins () ★ Close Preview A patient undergoing a colonoscopy claims her modesty is disregarded during the procedure. What did Medical Protection do to tackle this allegation? Read more Article contains Text Tagged in... Consent Complaints Gastroenterology
Case report 23/10/2018 Negligent assessment and systemic failures Preview Article Negligent assessment and systemic failures Time to read article: 3 mins () ★ Close Preview Two hospital doctors receive claims after a delayed cancer diagnosis, which Medical Protection eventually takes to trial. Read more Article contains Text Tagged in... Radiology System Errors Emergency Medicine
News and updates 22/10/2018 Doctors can now prescribe patients medicinal cannabis as of November Preview Article Doctors can now prescribe patients medicinal cannabis as of November Time to read article: 2 mins () ★ Close Preview But what are the rules surrounding this and what do doctors need to know? Read more Article contains Text Tagged in... Treatment Planning Prescribing
Case report 12/09/2018 Injection errors Preview Article Injection errors Time to read article: 4 mins () ★ Close Preview A common cause of claims at Medical Protection is injection errors. While generally low in value, they frequently cause anxiety to patients and clinicians, and are easily avoided. Dr Dawn McGuire, Medical Claims Adviser at Medical Protection, looks at some typical cases. Read more Article contains Text Tagged in... Prescribing Communicate
Articles and features 12/09/2018 Online prescription services: what if you disagree? Preview Article Online prescription services: what if you disagree? Time to read article: 2 mins () ★ Close Preview Online prescription services offer great convenience to patients, but they also come with risks. What do you do if one of your patients has been taking medication prescribed online that you do not think they require? Dr Marika Davies, senior medicolegal adviser at Medical Protection, explores this issue. Read more Article contains Text Tagged in... Communicate Prescribing
Articles and features 29/08/2018 Artificial intelligence: who’s liable? Preview Article Artificial intelligence: who’s liable? Time to read article: 3 mins () ★ Close Preview Advancements in medical technology can bring huge benefits for patients and clinicians alike – but new approaches can also mean new risks. Dr Helen Hartley, Head of Underwriting Policy at Medical Protection, looks at where the liability lies for artificial intelligence. Read more Article contains Text Tagged in... Generic medical audience System Errors Decision Making Generic Medicine General Surgery
Case report 16/08/2018 Chain reaction Preview Article Chain reaction Time to read article: 3 mins () ★ Close Preview A patient presents with a sore wrist after a fall. Read more Article contains Text Tagged in... Record keeping Complaints
Case report 14/08/2018 The challenges of making a challenge Preview Article The challenges of making a challenge Time to read article: 3 mins () ★ Close Preview A patient’s solicitor sought disclosure of a GMC expert report after a case had been closed. Medical Protection successfully challenged this, only for the decision to be overturned at appeal. Kirsty Sharp, content editor at Medical Protection, looks at the challenges of making a challenge Read more Article contains Text Tagged in... Expert Reports Generic Medicine Complaints Data Protection