A doctor's failure to link raised ALT levels with a patient's use of nitrofurantoin led to a complaint being brought against them. Watch this short video to find out how the situation arose and advice Medical Protection gave.

In this video, we look at how red flags for cauda equina syndrome were missed by both GP and hospital, leading to a costly claim.

Ms Q experienced a surgical complication while under the care of Dr G. In this video, find out how Medical Protection supported Dr G when Ms Q pursued a claim and made a complaint to the Medical Council.

A 45-year-old woman underwent an abdominal hysterectomy for fibroids. The consultant anaesthetist induced general anaesthesia before performing a spinal anaesthetic at L3/4.

The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

This video provides some valuable lessons in diagnosis, documentation and the information that needs to be communicated to patients.

A patient undergoing a colonoscopy claims her modesty is disregarded during the procedure. What did Medical Protection do to tackle this allegation?

Two hospital doctors receive claims after a delayed cancer diagnosis, which Medical Protection eventually takes to trial.

A common cause of claims at Medical Protection is injection errors. While generally low in value, they frequently cause anxiety to patients and clinicians, and are easily avoided. Dr Dawn McGuire, Medical Claims Adviser at Medical Protection, looks at some typical cases.

A patient presents with a sore wrist after a fall.

A patient’s solicitor sought disclosure of a GMC expert report after a case had been closed. Medical Protection successfully challenged this, only for the decision to be overturned at appeal. Kirsty Sharp, content editor at Medical Protection, looks at the challenges of making a challenge