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Communication skills
Articles and features 16/03/2022

Great communication skills can lower risk of malpractice

Great communication skills can lower risk of malpractice

Time to read article: 5 mins
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Edward Leigh of The Center for Healthcare Communication argues that good communication with your patients has the potential to lower the chance of malpractice claims - even when mistakes are made.

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Articles and features 16/03/2022

Managing timetable conflicts

Managing timetable conflicts

Time to read article: 3 mins
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Some difficult scenarios can sometimes arise when a clinician works both in the NHS and in a private capacity. Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks at one potential scenario and offers some guidance.

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Case report 08/09/2021

Mastering great communication

Mastering great communication

Time to read article: 4 mins
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Ivy Grove Surgery in Derbyshire made the headlines in April with an extensive and honest open letter to their patients. But for the practice partners, it’s only one part of their wider strategy on communicating with patients. Gareth Gillespie, Editor of Practice Matters, spoke to the surgery about what drives their approach.

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Articles and features 04/06/2021

Remote handovers with colleagues: reducing the risks

Remote handovers with colleagues: reducing the risks

Time to read article: 5 mins
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Dr Sarah Coope, Senior Medical Educator at Medical Protection, looks at the gaps in information, misunderstandings and assumptions that can increase the risk of errors, conflict and complaints

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Articles and features 05/02/2021

The Six C's: Common risks for new doctors (and how to avoid them)

The Six C's: Common risks for new doctors (and how to avoid them)

Time to read article: 10 mins
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Clinical records, consent, confidentiality, communication, competence, and prescribing - what medical students and junior doctors need to know about these common medicolegal risk areas and how to avoid them.

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Articles and features 21/01/2021

Surviving Medical School: Social media

Surviving Medical School: Social media

Time to read article: 5 mins
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Essential advice about protecting yourself online. The article looks into cases and GMC guidance around online activity and social media, with key things you need to know as a medical student and junior doctor.

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Articles and features 22/09/2020

COVID-19: when parents refuse to comply with guidance

COVID-19: when parents refuse to comply with guidance

Time to read article: 4 mins
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Medical Protection has received a number of calls from members asking how they should respond to parents of children with COVID-19 symptoms who are openly refusing to comply with government guidance on testing and self-isolation. Dr Clare Devlin, Medicolegal Consultant at Medical Protection, provides detailed advice

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Workshop

Building resilience and avoiding burnout

Location: Various (Read more for further details)
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Building resilience and avoiding burnout

The demand placed on modern clinicians means the possibility of burnout is growing significantly, impacting both the quality of care and potential increase in risk to patients. This workshop will help you recognise the signs of burnout and give you the knowledge and confidence to manage the symptoms to recover as well as prevent reoccurrence.

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Articles and features 04/09/2019

Presumed consent for organ donation: what’s changing where?

Presumed consent for organ donation: what’s changing where?

Time to read article: 3 mins
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In a recent Medical Protection survey almost a third of doctors questioned were not comfortable discussing organ donation with a patient. With different laws across the UK and further changes imminent, this is maybe not surprising

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Articles and features 29/08/2019

Should I report that my patient is unfit to drive?

Should I report that my patient is unfit to drive?

Time to read article: 3 mins
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Medical Protection advice line often receives queries from doctors concerned about patients that are driving whilst under the influence of alcohol or drugs. Kate Cowan, advisory case manager, shares our advice.

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