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Articles and features 11/08/2022

Managing timetable conflicts

Managing timetable conflicts

Time to read article: 3 mins
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When carrying out NHS and private practice work, it’s important to ensure that the needs of both your private patients and your NHS patients are met. Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks at one potential scenario and offers some guidance.

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Articles and features 02/08/2022

Breaching confidentiality: can doctors report a crime?

Breaching confidentiality: can doctors report a crime?

Time to read article: 4 mins
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Dr Emma Green, medicolegal consultant at Medical Protection, recalls a harrowing experience encountering a violent patient and considers the impact on confidentiality when reporting criminal behaviour or assault.

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Articles and features 21/07/2022

Dealing with negative online reviews

Dealing with negative online reviews

Time to read article: 7 mins
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Whether a bolt out of the blue or a digital manifestation of a deteriorating doctor-patient relationship, negative online reviews are an increasingly common part of the healthcare landscape. So, what do you do when you encounter one? Claire O’Leary, Case Manager at Medical Protection, advises don’t panic – use it as a chance to improve your practice

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Articles and features 01/07/2022

One size fits all? Conversations with patients on bariatrics

One size fits all? Conversations with patients on bariatrics

Time to read article: 6 mins
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Conversations around a patient’s weight can be challenging if not handled correctly. Sinead Lay, Case Manager at Medical Protection, offers some advice and looks at why the issue is likely to become more commonplace in future.

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Articles and features 01/07/2022

Caring for colleagues during COVID-19 and beyond

Caring for colleagues during COVID-19 and beyond

Time to read article: 4 mins
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The implications of the COVID-19 pandemic have affected the lives of doctors around the world. Dr Stephen Priestley and Dr Sarah Coope, Senior Medical Educators for Medical Protection Risk Prevention, suggest ways to be proactive in optimising the physical and mental wellbeing of individual doctors and their colleagues.

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Articles and features 01/07/2022

Reinventing record keeping with GPConsult

Reinventing record keeping with GPConsult

Time to read article: 2 mins
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We all know the importance of keeping good records, and now GPConsult.co.uk makes it easier than ever for doctors to make clear, timely patient notes. GP Dr Rima Aboud talks about her experience with record keeping and how this new resource can help.

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Articles and features 16/03/2022

Great communication skills can lower risk of malpractice

Great communication skills can lower risk of malpractice

Time to read article: 5 mins
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Edward Leigh of The Center for Healthcare Communication argues that good communication with your patients has the potential to lower the chance of malpractice claims - even when mistakes are made.

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Case report 08/09/2021

Mastering great communication

Mastering great communication

Time to read article: 4 mins
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Ivy Grove Surgery in Derbyshire made the headlines in April with an extensive and honest open letter to their patients. But for the practice partners, it’s only one part of their wider strategy on communicating with patients. Gareth Gillespie, Editor of Practice Matters, spoke to the surgery about what drives their approach.

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Articles and features 04/06/2021

Remote handovers with colleagues: reducing the risks

Remote handovers with colleagues: reducing the risks

Time to read article: 5 mins
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Dr Sarah Coope, Senior Medical Educator at Medical Protection, looks at the gaps in information, misunderstandings and assumptions that can increase the risk of errors, conflict and complaints

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Articles and features 05/02/2021

The Six C's: Common risks for new doctors (and how to avoid them)

The Six C's: Common risks for new doctors (and how to avoid them)

Time to read article: 10 mins
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Clinical records, consent, confidentiality, communication, competence, and prescribing - what medical students and junior doctors need to know about these common medicolegal risk areas and how to avoid them.

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Articles and features 21/01/2021

Surviving Medical School: Social media

Surviving Medical School: Social media

Time to read article: 5 mins
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Essential advice about protecting yourself online. The article looks into cases and GMC guidance around online activity and social media, with key things you need to know as a medical student and junior doctor.

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Articles and features 22/09/2020

COVID-19: when parents refuse to comply with guidance

COVID-19: when parents refuse to comply with guidance

Time to read article: 4 mins
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Medical Protection has received a number of calls from members asking how they should respond to parents of children with COVID-19 symptoms who are openly refusing to comply with government guidance on testing and self-isolation. Dr Clare Devlin, Medicolegal Consultant at Medical Protection, provides detailed advice

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