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Factsheet 19/12/2018

Removing patients from the practice list

Removing patients from the practice list

Time to read article: 2 mins
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Removing patients from the practice list is an emotive issue and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment.

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Factsheet 19/12/2018

Record-keeping

Record-keeping

Time to read article: 2 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 19/12/2018

NHS Complaints Procedure - Wales

NHS Complaints Procedure - Wales

Time to read article: 3 mins
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The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

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18/12/2018

Giving Evidence - Courts and Inquests

Giving Evidence - Courts and Inquests

Time to read article: 7 mins
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As a doctor, you may be asked to give evidence in many different types of tribunals, including criminal or civil courts, the coroner’s court and employment or mental health tribunals.

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Factsheet 07/12/2018

Chaperones

Chaperones

Time to read article: 4 mins
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The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so.

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24/08/2018

Infection Control in Primary Care - in-practice

Infection Control in Primary Care - in-practice

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This workshop will give you a clear understanding of the importance of infection control. It will provide you with the skills to manage and reduce infection in your practice and comply with national standards.

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08/08/2018

Inquests - Wales

Inquests - Wales

Time to read article: 6 mins
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An inquest is a fact-finding exercise that is conducted by the coroner and, in some cases, in front of a jury. The purpose of an inquest is to find out who died – when, where, how and in what circumstances. This factsheet gives further information about what happens at an inquest.

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Press release 14/05/2018

The Welsh Government has announced its intention to introduce a state...

The Welsh Government has announced its intention to introduce a state-backed scheme for clinical negligence indemnity, for GPs in Wales

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Simon Kayll, CEO at the Medical Protection Society (MPS), commented on the Welsh Government's announcement of its intention to introduce a state-backed scheme for clinical negligence indemnity, for GPs in Wales

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15/09/2017

Prescription for Risk – A prescribing workshop for nurses

Prescription for Risk – A prescribing workshop for nurses

Time to read article: 1 mins
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This workshop has been developed to help nurses who are working in specialist roles to increase awareness of the potential for things to go wrong and to practice safely, particularly with regards to prescribing.

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Advice booklet 27/06/2017

Support for your development and e-portfolio

Support for your development and e-portfolio

Time to read article: 2 mins
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To support your development as a doctor and provide you with the evidence you need for your e-portfolio, we have developed a range of education and risk management resources using our wealth of specialist knowledge and experience.

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Factsheet 27/06/2016

Mental Capacity Act 2005 – Assessing capacity

Mental Capacity Act 2005 – Assessing capacity

Time to read article: 3 mins
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The Mental Capacity Act states that a person lacks capacity if they are unable to make a specific decision, at a specific time, because of an impairment of, or disturbance, in the functioning of mind or brain. This factsheet sets out the things to look for when assessing the capacity of a patient.

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Factsheet 27/06/2016

Mental Capacity Act 2005 – General principles - England and Wales

Mental Capacity Act 2005 – General principles - England and Wales

Time to read article: 3 mins
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The Mental Capacity Act 2005 (the Act) aims to protect people who lack capacity, and maximise their ability to make decisions or participate in decision-making. The Act is underpinned by five statutory principles. This factsheet sets out these principles and how they should be applied.

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Prescription for Risk – A prescribing workshop for nurses

Prescription for Risk – A prescribing workshop for nurses

Time to read article: 1 mins
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This workshop has been developed to help nurses who are working in specialist roles to increase awareness of the potential for things to go wrong and to practice safely, particularly with regards to prescribing.

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Workshop

Mastering adverse outcomes

Location: Various (Read more for further details)
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Mastering adverse outcomes

This workshop will give you the skills to successfully communicate with your patients should they suffer an adverse outcome during their care. Gain effective strategies and enhanced skills to help you respond, with an introduction to the ethical, legal and regulatory obligations that you would face following an adverse outcome.

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