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Factsheet 19/12/2018

Removing patients from the practice list

Removing patients from the practice list

Time to read article: 2 mins
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Removing patients from the practice list is an emotive issue and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment.

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Factsheet 19/12/2018

Record-keeping

Record-keeping

Time to read article: 2 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 07/12/2018

Chaperones

Chaperones

Time to read article: 4 mins
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The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so.

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Workshop

Infection Control in Primary Care - in-practice

Location: This workshop is delivered in house. (Read more for further details)
Time to read article: 1 mins
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Infection Control in Primary Care - in-practice

This workshop will give you a clear understanding of the importance of infection control. It will provide you with the skills to manage and reduce infection in your practice and comply with national standards.

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News 21/03/2018

Duty of candour – Scotland

Duty of candour – Scotland

Time to read article: 1 mins
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A new duty of candour for all health, care and social work services comes into effect in Scotland on 1 April 2018. It places an expectation on organisations to be open, honest and supportive when there is an unexpected or unintended incident resulting in death or harm.

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Workshop

Medical Records for Nurses in Primary Care

Location: This workshop is delivered in house. (Read more for further details)
Time to read article: 1 mins
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Medical Records for Nurses in Primary Care

This new workshop will provide you with a thorough understanding of the importance of medical records and aims to enhance your skills in making and keeping quality medical records.

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04/10/2017

NHS Scotland launches new complaints procedure

NHS Scotland launches new complaints procedure

Time to read article: 3 mins
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The new Complaints Handling Procedure places an emphasis on empowering all staff to resolve issues “on-the-spot” where they can. You also have to make sure you record all complaints, even those resolved efficiently. Sara Dawson explores all the changes below

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Workshop

Prescription for Risk – A prescribing workshop for nurses

Prescription for Risk – A prescribing workshop for nurses

Time to read article: 1 mins
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This workshop has been developed to help nurses who are working in specialist roles to increase awareness of the potential for things to go wrong and to practice safely, particularly with regards to prescribing.

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29/08/2017

Tailored support

Tailored support

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Medical Protection provides expert support, advice and defence at every step of your career – supported locally by a dedicated team based in our Edinburgh office.

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Advice booklet 27/06/2017

Support for your development and e-portfolio

Support for your development and e-portfolio

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To support your development as a doctor and provide you with the evidence you need for your e-portfolio, we have developed a range of education and risk management resources using our wealth of specialist knowledge and experience.

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10/04/2017

Complaints Handling Procedure – NHS Scotland

Complaints Handling Procedure – NHS Scotland

Time to read article: 5 mins
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Medical Protection understands that handling complaints can be complex and stressful. It requires time and commitment when individuals may be feeling vulnerable. Investing time and getting it right can help resolve issues quickly and avoid escalation.

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Workshop

Achieving Safer and Reliable Practice - Team

Achieving Safer and Reliable Practice - Team

Time to read article: 1 mins
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The Achieving Safer and Reliable Practice workshop provides you with the knowledge, insight and essential strategies to help you engage in reliability science. It provides you with the personal motivation and tools essential to consistently deliver reliable and safer clinical care by identifying the most critical areas of risk.

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