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Advice booklet 10/01/2018

A guide to effective complaints resolution - England

A guide to effective complaints resolution - England

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All healthcare providers within the NHS have legal, contractual and professional obligations to provide an accessible and suitably responsive complaints procedure for service users.

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Advice booklet 04/07/2017

Handling the Media (UK)

Handling the Media (UK)

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Media scrutiny of you and your practice of medicine could put your personal and professional reputation at risk. The MPS Press Office is staffed by communications professionals experienced in dealing with the media.

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Advice booklet 04/07/2017

An essential guide to Consent

An essential guide to Consent

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Consent is a fundamental principle of medical law. The basic rule is simple: no-one has the right to touch anyone else without lawful excuse and if doctors do so it may well undermine patients’ trust.

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