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Workshop

Infection Control in Primary Care - in-practice

Location: This workshop is delivered in house. (Read more for further details)
Time to read article: 1 mins
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Infection Control in Primary Care - in-practice

This workshop will give you a clear understanding of the importance of infection control. It will provide you with the skills to manage and reduce infection in your practice and comply with national standards.

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Workshop

Medication Errors and Safer Prescribing in Primary Care for Your Team

Location: This workshop can be delivered in house for practices with a minimum of 12 doctors. (Read more for further details)
Time to read article: 1 mins
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Medication Errors and Safer Prescribing in Primary Care for Your Team

MPS have developed the Medication Errors and Safer Prescribing in Primary Care workshop. This workshop is designed to enhance your understanding of errors in the medication process, and provide you with some practical tips and strategies to help prescribe more safely.

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Assessment

Clinical Risk Assessment for Repeat Prescribing

Location: In-house practice assessment (Read more for further details)
Time to read article: 1 mins
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Clinical Risk Assessment for Repeat Prescribing

This risk assessment will assist practices to identify potential risks related to the repeat prescribing system and provide recommendations in how to mitigate the risks identified.

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Factsheet 17/05/2016

Removing patients from the practice list - Northern Ireland

Removing patients from the practice list - Northern Ireland

Time to read article: 3 mins
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Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Northern Ireland Ombudsman, the General Medical Council (GMC) and the media and should only be used after careful consideration and as a last resort.

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Publication content 17/10/2015

Top tips to create a great GP job advert

Top tips to create a great GP job advert

Time to read article: 3 mins
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Recruitment is becoming harder these days so to attract the best staff it’s worth spending a bit of time to write a great advert for your vacancy. If you create a template, some information will stay the same no matter what role you are advertising.

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Publication content 10/10/2015

FAQs - sickness absence

FAQs - sickness absence

Time to read article: 4 mins
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We have written to invite a member of staff to a formal capability hearing after a period of informal professional support. He is now off work sick. What is the appropriate course of action for us?

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Publication content 08/10/2015

From the case files

From the case files

Time to read article: 3 mins
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Brain cancer accounts for quarter of all childhood cancers, yet many GPs may still not have experience of the condition. Dr Rachel Birch outlines a case where diagnosis could have been made earlier

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01/10/2015

Communicating with patients by text message

Communicating with patients by text message

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

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Factsheet 30/09/2015

Removing patients from the practice list - England

Removing patients from the practice list - England

Time to read article: 3 mins
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Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Parliamentary and Health Service Ombudsman, the GMC and the media and should only be used as a last resort.

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20/05/2015

Access to medical reports

Access to medical reports

Time to read article: 3 mins
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Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information. This factsheet looks at the issues surrounding medical reports for employers and other organisations, and offers advice to doctors who are asked to write reports.

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15/05/2015

Communicating with patients by text message

Communicating with patients by text message

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

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06/05/2015

Communicating with patients by text message

Communicating with patients by text message

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations etc.

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Factsheet 06/05/2015

Removing patients from the practice list

Removing patients from the practice list

Time to read article: 3 mins
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Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media, and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Nor should it be used purely because a patient is highly demanding, offers criticisms or questions his/her treatment.

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20/04/2015

Repeat prescribing for GPs

Repeat prescribing for GPs

Time to read article: 3 mins
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Medication errors make up a fifth of all errors occurring in general practice and many of these are preventable. Extra care must be taken when repeat prescribing, especially if you were not the original prescriber and have not seen the patient. This factsheet outlines the pitfalls, and gives advice on avoiding errors.

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Factsheet 02/02/2015

Report writing - Scotland

Report writing - Scotland

Time to read article: 3 mins
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One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Procurator Fiscal’s FAI or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report.

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Factsheet 03/11/2014

Communicating with patients by fax and email - England

Communicating with patients by fax and email - England

Time to read article: 3 mins
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Electronic communication can provide a useful and alternative point of access for patients. However, you should ensure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication.

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