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Workshop

Mastering Shared Decision Making

Workshop banner image 2018
Location: Various (Read more for further details)
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Mastering Shared Decision Making

When a patient is dissatisfied with the decision-making process surrounding their treatment, the risk of a complaint or claim can increase drastically. This workshop provides expert insights into conducting conversations with your patients. It will help you provide the advice they need to reach healthcare decisions that are right for them.

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Factsheet 05/11/2015

Clinical negligence claims – what to expect - England

Clinical negligence claims – what to expect - England

Time to read article: 3 mins
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A clinical negligence claim is a demand for financial compensation for alleged harm caused by substandard clinical care. Common reasons for claims include failure or delay in diagnosis, or incorrect treatment. In fact, many claims arise out of poor communication.

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Factsheet 21/10/2015

Female Genital Mutilation (FGM) - England

Female Genital Mutilation (FGM) - England

Time to read article: 2 mins
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Female Genital Mutilation (FGM) has been a criminal offence in the UK since 1985 and the legislation was re-enacted in the Female Genital Mutilation Act 2003. Five official reports on the subject have been published since November 2013 and MPS has produced this guidance for members.

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Factsheet 12/06/2015

Health charges for visitors and migrants - England

Health charges for visitors and migrants - England

Time to read article: 3 mins
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The Immigration Act 2014 and recently updated regulations on charging overseas visitors for NHS care have led to changes in the way overseas visitors and migrants are charged for NHS care. Although mainly an administrative issue, there are key points that need to be understood by clinicians to ensure that patients are treated appropriately and their information is safeguarded.

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Factsheet 05/06/2015

Controlled drugs - England

Controlled drugs - England

Time to read article: 3 mins
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Under the Misuse of Drugs Act (1971) and the Misuse of Drugs Regulations (2001), GPs have a responsibility for controlled drugs (CDs) within their practice. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs.

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Factsheet 20/05/2015

Access to medical reports - England

Access to medical reports - England

Time to read article: 3 mins
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Doctors may, on occasion, receive a request from a patient’s employer for a medical report to be delivered directly to the HR department, without the patient seeing it. However, before any medical report can be provided, you must be satisfied that the patient has given valid consent to the release of the information. This factsheet looks at the issues surrounding medical reports for employers and other organisations, and offers advice to doctors who are asked to write reports.

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Factsheet 19/05/2015

Safeguarding children - England

Safeguarding children - England

Time to read article: 4 mins
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The GMC states that “Whether or not you have vulnerable children or young people as patients, you should consider their needs and welfare and offer them help if you think their rights have been abused or denied.” Surgery consultations, home visits, accident and emergency admissions and contact with other professionals who work with children help to build up a picture of a child’s situation.

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15/05/2015

Communicating with patients by text message - England

Communicating with patients by text message - England

Time to read article: 2 mins
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Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

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Factsheet 15/05/2015

Making audio and visual recordings of patients - England

Making audio and visual recordings of patients - England

Time to read article: 6 mins
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Making and using audio and visual recordings of patients can benefit medical training, research and treatment. However, it poses risks for doctors regarding consent and confidentiality. In addition, all recordings from which living individuals can be identified constitute personal data and are subject to the provisions of the Data Protection Act.

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Factsheet 08/05/2015

Safeguarding children FAQs - England

Safeguarding children FAQs - England

Time to read article: 3 mins
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The GMC states that “doctors play a crucial role in protecting children from abuse and neglect”. Child maltreatment includes neglect and physical, sexual and emotional abuse. The following frequently asked questions are designed to advise MPS members what to do and who to contact, should they suspect children are at risk of, or are experiencing, harm.

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Factsheet 01/02/2015

Medical records - England

Medical records - England

Time to read article: 3 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 30/01/2015

Mental Capacity Act 2005 – Lasting Powers of Attorney - England and W...

Mental Capacity Act 2005 – Lasting Powers of Attorney - England and Wales

Time to read article: 3 mins
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The Mental Capacity Act (MCA ) creates a new form of power of attorney – Lasting Power of Attorney (LPA), which gives another individual the authority to make decisions for an individual who now lacks capacity. This factsheet gives you more information about LPAs.

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Factsheet 30/01/2015

Mental Capacity Act 2005 – Court of Protection and deputies

Mental Capacity Act 2005 – Court of Protection and deputies

Time to read article: 2 mins
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The Mental Capacity Act (the Act) established the Court of Protection, whose role it is to protect individuals who lack capacity and make rulings on difficult decisions about their care and welfare. This factsheet gives you more information about the role of the Court of Protection.

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Factsheet 30/01/2015

Mental Capacity Act 2005 - Advance decisions - England

Mental Capacity Act 2005 - Advance decisions - England

Time to read article: 4 mins
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An advance decision (“living will”) to refuse future medical treatment – should the patient then lack capacity – can be made by a person who is over 18 and who has capacity. This factsheet gives further information about advance decisions.

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Factsheet 03/11/2014

Communicating with patients by fax and email - England

Communicating with patients by fax and email - England

Time to read article: 3 mins
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Electronic communication can provide a useful and alternative point of access for patients. However, you should ensure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication.

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Factsheet 01/08/2014

Consent - Children and young people - England

Consent - Children and young people - England

Time to read article: 3 mins
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Valid consent is just as important when treating children and young people as it is with adults. In some situations children are able to give consent themselves, and sometimes others need to take the decision on their behalf. This factsheet sets out the basic information to enable you to obtain the appropriate consent from children and young people.

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The Clinical Communication Programme (CCP)

Location: in-house and residential (Read more for further details)
Time to read article: 1 mins
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The Clinical Communication Programme (CCP)

A highly intensive interpersonal skills training programme which greatly enhances doctor-patient communication and creates significant behavioural and attitudinal change.

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Your repeat prescribing journey

Location: In-house (Read more for further details)
Time to read article: 1 mins
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Your repeat prescribing journey

Repeat prescribing is a complex journey that accounts for 75% of prescriptions issued in general practice. With more than 20 steps from the initial decision to prescribe to the patient finally taking the medication, the opportunity for error is great. Therefore, it is no wonder that errors in repeat prescribing frequently occur.

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Factsheet 01/05/2014

Mental Capacity Act 2005 – Assessments under the Deprivation of Liber...

Mental Capacity Act 2005 – Assessments under the Deprivation of Liberty Safeguards - England and Wales

Time to read article: 4 mins
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Under the Mental Capacity Act Deprivation of Liberty Safeguards (MCA DOLS), six assessments have to be successfully conducted before a local authority (supervisory body) can authorise the deprivation of an individual’s liberty in a hospital or a care home.

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Factsheet 01/05/2014

Mental Capacity Act 2005 - Introduction to the Deprivation of Liberty...

Mental Capacity Act 2005 - Introduction to the Deprivation of Liberty Safeguards - England and Wales

Time to read article: 3 mins
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The Mental Capacity Act Deprivation of Liberty Safeguards (MCA DOLS) provide a legal framework around the deprivation of liberty.

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