NHS England has launched a new digital platform designed for general practice staff to make it quick and easy to submit patient safety incident reports to the National Reporting and Learning System (NRLS), the NHS’s national patient safety incident database.
Read moreGPs should put confidentiality clauses around social media in their staff contracts, says MPS.
Read moreGPs are likely to face two lawsuits over the course of their career, according to MPS.
Read moreOne of the biggest hurdles for locums is actually being told about complaints. Here Terri Bonnici, general practice complaints manager, highlights the locum’s role in the complaints investigation process to reduce the risk of this happening
Read moreEvery GP will experience challenging patients, says GP and Head of Member Education for MPS Dr Mark Dinwoodie, the key is how to manage those interactions in the best way.
Read moreJohn Robinson is responsible for all the user generated content on NHS Choices, here he argues that by adopting a constructive approach to social media, rather than a defensive one, doctors can use online patient feedback to their advantage.
Read moreOne incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Procurator Fiscal’s FAI or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report.
Read moreFit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work.
Read moreFit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work.
Read moreFit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work.
Read moreConfidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality.
Read moreConfidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality.
Read moreConfidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure, disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality.
Read moreFit note is an informal name for the Statement of Fitness for Work. The Statement intends to advise patients who are on sick leave for more than seven days on whether, with extra support from their employer, they could return to work.
Read moreConfidentiality is at the centre of maintaining trust between patients and doctors. As a doctor, you have access to sensitive personal information about patients and you have a legal and ethical duty to keep this information confidential, unless the patient consents to the disclosure; disclosure is required by law or is necessary in the public interest. This factsheet sets out the basic principles of confidentiality.
Read moreDr Robin Chesters had been a partner in a practice for six years before he bit the bullet and decided to launch his career as a locum GP. Sara Williams asks: What’s so great about locuming?
Read moreElderly people are the fastest growing demographic in the UK. But are care levels rising to meet their needs? Sara Williams meets a surgery in Northampton who have improved their continuity of care, and changed the face of practice
Read moreJonathan Haslam looks at the difficulties created for general practice by the increasing numbers of non-English speakers in the UK.
Read moreChildhood vaccination errors are a national problem in general practice, Julie Wilson, MPS’s clinical risk programme manager and Dr Tom Lloyd, medicolegal adviser, get to the point of safe immunisations
Read moreDr Richard Stacey and Sara Williams tackle some of the typical questions asked by practices about chaperones
Read moreDocument telephone consultations contemporaneously. Obtain and document a thorough history. Telephone consultations do not give a GP the opportunity to assess clinical signs.
Read moreDr David Coombs, a GP with a special interest in dermatology, explores the risks of performing minor surgery in primary care
Read moreJulie Price, Clinical Risk Programme Manager, investigates whether practices are handling controlled drugs safely
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