Factsheet 01/03/2013 Controlled drugs - Wales Preview Article Controlled drugs - Wales Time to read article: 3 mins Close Preview Under the Misuse of Drugs Act (1971) and the Misuse of Drugs Regulations (2001), GPs have a responsibility for controlled drugs (CDs) within their practice. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs. Read more Article contains Text Tagged in... Issues & conflict management CQC compliance General practice Wales Use Guidelines Managing clinical risk
06/01/2013 NHS complaints procedure – Second Stage Complaints Preview Article NHS complaints procedure – Second Stage Complaints Time to read article: 1 mins Close Preview The second stage is where the complaint is not resolved in the practice and the complainant asks for an Independent Review by the Scottish Public Services Ombudsman. Read more Article contains Text Tagged in... Negligence CQC compliance Complaints Scotland Generic Medicine
Case report 29/05/2019 Video: A Nitrofurantoin Problem Preview Article Video: A Nitrofurantoin Problem Time to read article: 2 mins Close Preview A doctor's failure to link raised ALT levels with a patient's use of nitrofurantoin led to a complaint being brought against them. Watch this short video to find out how the situation arose and advice Medical Protection gave. Read more Article contains Video Tagged in... Claims Casebook Complaints Communication Prescribing Competence
15/02/2024 HR topic: Combatting workforce shortages Preview Article HR topic: Combatting workforce shortages Time to read article: 2 mins Close Preview The healthcare sector in the UK, particularly general practitioner (GP) practices, is facing significant challenges amid continued workforce shortages and staff retention issues. GP partners will need to adapt their strategies in order to overcome the difficulties that arose, particularly since the COVID pandemic. Within this article, Croner will delve into the current landscape, explore the root causes of these challenges, and discuss potential strategies to address them. Read more Article contains Text
15/02/2024 Croner case studies Preview Article Croner case studies Time to read article: 1 mins Close Preview Croner have created some case studies based on real calls received from our members. All personal details have been removed to retain anonymity. If the following examples sound like a situation you are facing, do not hesitate to contact Croner for support on 0844 561 8133. Read more Article contains Text