Membership information 800 908 433
Medicolegal advice 800 908 433

The experts, that experts rely on

As a member-owned, not-for-profit organisation, we are here to support your professional interests and protect your finances, career and reputation from legal claims and complaints.

We’ve protected members in Hong Kong for more than 60 years. You benefit from our extensive experience of dealing with clinical negligence claims, healthcare expertise and common medicolegal issues in Hong Kong.

We exist to protect you – members are the focus of everything we do. We don’t have shareholders to pay, so every decision we make is to benefit our membership.

You can request expert advice from our experienced, local advisers who understand the challenges you face.

Talk to your local team


Discretionary support that’s flexible

Our discretionary approach to providing assistance is not about being able to say no. It’s about asking ourselves, ‘How can we help?’

Discretion allows us to treat each case on its individual merit, providing flexibility for a wider range of situations, especially those with unforeseen or unusual circumstances.

Unlike some other organisations, discretion allows us to assess claims and complaints when new issues and risks arise in healthcare and consider where we can support you. Our response for members in the COVID-19 crisis is a clear demonstration of that flexibility.

Our experienced medicolegal consultants and legal specialists can use their judgement and expertise to help you, without being restricted by small print or exclusion clauses.

Learn what discretionary indemnity means for you

Expert protection beyond claims

At Medical Protection, our focus is on putting you first and providing protection that helps you practise with confidence.

Our protection is not limited to patient claims, and our expert team are here to offer advice for any eventuality your career may face. You can request advice and legal representation for Medical Council investigations, disciplinary and regulatory proceedings and criminal investigations related to your professional practice. Learn more about the types of issues we can assist you with.

Our extensive range of risk management workshops, courses and webinars, available to you as part of your membership, can also help you take control of the risks you face, and prevent issues from occurring in the first place.

Advice when you need it

Access to the advice line is unlimited, and the number of times you call has no impact on your subscription. Our medicolegal advice service is there to help with queries and medicolegal emergencies 24/7, 365 days a year.

Read about our advice and support

Handling complaints with confidence

A complaint can happen to any medical professional at any time.

No two complaints are the same, so we treat each one individually. Our approach always seeks the best resolution for our members.

View our complaints approach

Indemnity you can always trust

If you receive a complaint or claim arising from your clinical practice, you can request indemnity if it’s included in your membership. We can support you through every step of the clinical negligence claims process to make the whole experience easier.

See how our claims process works