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Access to confidential counselling, wellbeing app, podcasts, webinars and more

Mental wellbeing is something we all manage on a day-to-day basis. The pressures and demands you face as a doctor, nurse or healthcare professional can make this challenging – more so now than ever before. 

It’s not always easy to notice when your mental wellbeing may be suffering or to know what to do to improve it. So, we’re making it easier for you to assess your own wellbeing and get support if you need it.

Whether you want to lower your stress levels, improve your sleep or reduce burnout, we can help you take positive steps to better mental wellbeing.

We’ve partnered with ICAS International to give you access to immediate practical support. You can talk one-on-one with a licensed counsellor as part of your membership, access a personalised wellness service by downloading the eCare app, and claim 50% off Portal Premium: the award-winning wellbeing app.

Quick links

Counselling service
Ecare App
portal
support

Confidential counselling from ICAS

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Medical Protection members have access to counselling as part of their membership for work-related issues or stress that they feel could impact their practice, such as burnout, anxiety and conflict.

This is provided by our trusted partner ICAS, who offer a personalised and professional service tailored specifically to members’ requirements and delivered by experienced qualified counsellors. This service is provided locally in Hong Kong.
You can access telephone support 24 hours a day, 7 days a week, and face-to-face counselling sessions can also be arranged. 

The service is entirely confidential and independent of Medical Protection – any contact you have with ICAS will remain private – and accessing the service is easy. 

Your in-country counselling sessions are available in both Cantonese and English. 

To book your initial consultation session you can call ICAS toll free on +27 21 3939 – or email internationaleap@icasworld.com - and quote your Medical Protection membership number.

eCare app from ICAS

New for Medical Protection members, the eCare app is a personalised online wellness service that offers members useful and interactive ways to monitor, measure and promote balanced healthy living.

Learn about yourself with health checks, wellbeing assessments and personalised advice. Keep up -to -date with the latest health news and handy tips and browse an on-the-go medical encyclopaedia.

Wellbeing Phone App
Search for ‘eCare mobile’ in the Apple App Store or Google Play Store, and use code MP001 to get started.

Apple App store
Google Play

50% off Portal Premium: the award-winning wellbeing app that takes you away from it all

Our surroundings have a huge impact on our mental wellbeing, but we often have little control over the environments we spend most of our time in. Portal changes that. 

Portal harnesses the power of immersive technology, including 3D spatial audio and smart lighting integration, to provide instant escapes to some of the most calming, remote and peaceful locations on the planet. Available on Apple I0S only.  

Available from the Apple App Store.


Claim 50% off Portal Premium
Portal Premium

Other support available


Podcast:
Getting to sleep during COVID -19

Dr David O'Regan, consultant psychiatrist and sleep specialist at the Sleep Disorders Centre at Guy's and St Thomas' Hospital, London, UK, explores the potential impact of the COVID-19 crisis on sleep and wellbeing. He offers practical tips and techniques to help improve sleep during a time of worry and uncertainty in this podcast. The interview is conducted by Dr Pallavi Bradshaw, former medicolegal lead, risk prevention at Medical Protection.

Listen now

Recorded webinar:
Looking After Yourself: Self-care through COVID-19

Watch on Prism