Recruitment is becoming harder these days so to attract the best staff it’s worth spending a bit of time to write a great advert for your vacancy. If you create a template, some information will stay the same no matter what role you are advertising.

We have written to invite a member of staff to a formal capability hearing after a period of informal professional support. He is now off work sick. What is the appropriate course of action for us?

Brain cancer accounts for quarter of all childhood cancers, yet many GPs may still not have experience of the condition. Dr Rachel Birch outlines a case where diagnosis could have been made earlier

Medicolegal Adviser Dr Marika Davies explains how to maintain professionalism when dealing with trivial requests from patients

CQC compliance topped a recent Medical Protection survey of practice managers’ main concerns. We profile a practice who were recently inspected by the CQC, and interview two inspection managers about how practices can prepare for the process

Professionalism - References

Text messaging allows practices to target and contact hundreds of patients within minutes. Patients can respond by text with replies automatically forwarded to a specified email address. Many practices are signing up to using a text messaging service to inform patients of appointments, flu vaccinations, etc.

Tick tock… Dr Allan Gaw shares his top ten tips to help you manage your time as a GP trainee.

More than one in four candidates fail the MRCGP AKT exam. E-Medica's Dr Mahibur Rahman shares his secrets to help you pass.

Throughout this month the GMC will be contacting doctors to inform them of a new statutory requirement to maintain adequate and appropriate indemnity when practising medicine in the UK.

The NHS statutory duty of candour was extended to all GP practices in April. Since then Medical Protection has received many inquiries from GP members on what this means for them. Rachel Birch, Medicolegal Adviser, responds to these concerns.

General practice is an increasingly challenging and high-risk environment in which to practise medicine. Simon Kayll, Chief Executive of Medical Protection, explains how we assess those risks and calculate GP membership subscriptions

The cost of clinical negligence continues to rise, as demonstrated in the NHSLA Triennial Review, but what is Medical Protection doing for members to tackle the problem? Head of Medical Services, Dr Nick Clements, explains.

Sessional GP and Clinical Lead, EQUIP (Education and Quality in Primary Care) Dr Kamilla Porter shares her highlights from Medical Protection’s eighth annual General Practice Conference

Dr Vanessa Perrott, GP and MPS Education Faculty Member, shares advice on managing difficult interactions with patients

Clinical Risk Manager Kate Taylor shares her top tips for controlling infection in general practice.

Like you, we believe that prevention is better than cure, so we aim to provide you with much more than a world-class defence. Our ethos is to work with members early on to identify risk and help reduce the likelihood of the problems occurring in the future.

Head of Patient Safety (Primary Care) NHS England, Dr Martyn Diaper, on the importance of reporting and learning from incidents

Research shows that only one in three doctors would see their GP when unwell. There is an enormous pressure on medics not to give in to ill health. Dr Samar Mahmood explores how to avoid the negative effects of stress

Charlotte Hudson, deputy editor of Practice Matters, interviews Nick Giles, area operations manager for the One Medical group - The Light, Leeds, about the secret to the practice's success.

The key to resolving many complaints is handling them early on at a local level. Terri Bonnici, MPS medical complaints adviser, presents a case study showing what could happen if you don’t get to grips with a complaint in the early stages.