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Articles and features 24/12/2016

The healing power of saying “sorry” in healthcare

The healing power of saying “sorry” in healthcare

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If I accidentally bump into someone and hurt them walking along the street, my immediate reaction is to say sorry, regardless of whether it was or wasn’t my fault. What happens when we place a similar analogy into a doctor/patient context?

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Articles and features 17/10/2016

'Dr Google' in the patient chair

'Dr Google' in the patient chair

Time to read article: 2 mins
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There is no escaping the fact that ‘Dr Google’ is becoming more and more influential in GP consultations. At Medical Protection, we commissioned a YouGov online survey of 2021 British adults to look at the pros and cons of seeking medical advice from the internet.

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Factsheet 17/05/2016

Medical records - Northern Ireland

Medical records - Northern Ireland

Time to read article: 3 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 30/09/2015

Medical records - Scotland

Medical records - Scotland

Time to read article: 3 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Case report 15/05/2015

Cumulative errors

Cumulative errors

Time to read article: 3 mins
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Mrs G, 34, presented to the delivery suite at 12pm, 38 weeks into her first pregnancy. Her antenatal care had been uneventful apart from measuring slightly “large for dates”. She was found to have a longitudinal lie with a cephalic presentation, and was experiencing three contractions every ten minutes. The midwife examined her and found her to be 2cm dilated with a fully effaced cervix and “intact membranes”.

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Factsheet 06/05/2015

Needlestick injuries - Scotland

Needlestick injuries - Scotland

Time to read article: 3 mins
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Needlestick injuries can be classified as any piercing wound caused by a hypodermic needle, or by other sharp instruments or objects such as scalpels, mounted needles, broken glassware, etc. This factsheet sets out the main concerns for healthcare professionals and what to do when needlestick injuries happen.

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Factsheet 01/04/2015

Medical records - Wales

Medical records - Wales

Time to read article: 3 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 02/02/2015

Report writing - Scotland

Report writing - Scotland

Time to read article: 3 mins
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One incident can be investigated in a number of different ways – as a complaint, a clinical negligence claim, a criminal case, a disciplinary matter by your employer, a Procurator Fiscal’s FAI or a complaint to the GMC. An important starting point is your written report on the circumstances of the incident. This factsheet gives more information about writing this report.

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Factsheet 22/01/2015

Safe prescribing - Northern Ireland

Safe prescribing - Northern Ireland

Time to read article: 3 mins
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Medication errors account for approximately 20% of all clinical negligence claims against doctors in both primary and secondary care. The costs associated with adverse events and inappropriate prescribing have been estimated at more than £750 million per year. This factsheet gives advice about avoiding prescribing errors.

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Articles and features 02/10/2014

From the case files...

From the case files...

Time to read article: 5 mins
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In this issue we bring you two interesting cases; the first encourages GPs to exercise caution when diagnosing haematuria, and the second highlights how various poor communication channels can have a negative impact on patient care.

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Case report 14/09/2014

Eyes of the storm

Eyes of the storm

Time to read article: 2 mins
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Mr Q, 40 years old, consulted Miss A, a consultant ophthalmologist, with lesions affecting his eyelids. Mr Q’s complex medical history included antiphospholipid syndrome and his drug therapy included anticoagulant and antiplatelet agents, oral corticosteroids and ocular surface lubricants.

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Case report 14/09/2014

Missing cauda equina

Missing cauda equina

Time to read article: 3 mins
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Ms E, a 29-year-old mother, had suffered with ongoing low back pain since the birth of her second child two years ago, which had failed to improve with physiotherapy. She was assessed in orthopaedic outpatients and diagnosed with an L5 disc prolapse and listed for microdiscectomy.

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Case report 19/08/2014

An Achilles heel

An Achilles heel

Time to read article: 3 mins
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Dr J is a specialist plastic surgeon working in the private sector in the UK. He prides himself on giving patients a full and frank explanation of the likely outcome, potential complications and expected cosmetic appearance of surgery.

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