Factsheet 01/09/2012 Communicating with patients by fax and email - Wales Preview Article Communicating with patients by fax and email - Wales Time to read article: 3 mins () ★ Close Preview Electronic communication can provide a useful and alternative point of access for patients. However, you should make sure that if sensitive information needs to besent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication. Read more Article contains Text Tagged in... Generic Medicine General practice Managing clinical risk Data Protection Practice management Communicate
Factsheet 01/09/2012 Communicating with patients by fax and email - Scotland Preview Article Communicating with patients by fax and email - Scotland Time to read article: 3 mins () ★ Close Preview Electronic communication can provide a useful and alternative point of access for patients. However, you should make sure that, if sensitive information needs to be sent electronically, safeguards are in place to avoid breaching patient confidentiality. This factsheet sets out the potential risks of electronic communication. Read more Article contains Text Tagged in... Confidentiality Practice management General practice Data Protection Managing clinical risk Scotland
Factsheet 01/05/2011 Removing patients from the practice list - Wales Preview Article Removing patients from the practice list - Wales Time to read article: 3 mins () ★ Close Preview Removing patients from the practice list is an emotive issue, risking criticism from bodies such as the Ombudsman, the GMC and the media and should only be used as a last resort. The reasons for removing a patient from the list can be varied, but it should not be in response to patients lodging a complaint or failing to comply with treatment. Read more Article contains Text Tagged in... GP locum Patients Practice management General practice
Case report 01/11/2003 Supporting good practice Preview Article Supporting good practice Time to read article: 3 mins () ★ Close Preview Ms F, a 38-year-old professional, moved house and joined a new GP practice in the UK. She saw Dr A, who went through his usual booking history. He asked whether or not Ms F had ever used recreational drugs. She wasn’t happy with this question, seeing it as an insult. The rest of the appointment was spent addressing her discontent, with Dr A explaining it was an enquiry he made of all new patients. Read more Article contains Text Tagged in... Record keeping Issues & conflict management General practice Obstetrics & Gynaecology Managing clinical risk GP locum