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Factsheet 01/10/2013

HSC complaints procedure – Hospital setting

HSC complaints procedure – Hospital setting

Time to read article: 5 mins
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Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.

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Articles and features 06/02/2020

Digital First Primary Care – are you ready?

Digital First Primary Care – are you ready?

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Mounting pressures on NHS services have made digital solutions inevitable, and NHS England expects all primary care patients to have the right to online consultations by April 2020 – but with new technology comes new risks. Dr Heidi Mounsey, medicolegal consultant at Medical Protection, advises on best practice

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Press release 04/02/2020

MPS comments on Paterson Inquiry

MPS comments on Paterson Inquiry

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Dr Rob Hendry, Medical Director, comments on the Paterson Inquiry

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