Ivy Grove Surgery in Derbyshire made the headlines in April with an extensive and honest open letter to their patients. But for the practice partners, it’s only one part of their wider strategy on communicating with patients. Gareth Gillespie, Editor of Practice Matters, spoke to the surgery about what drives their approach.
Considering patient satisfaction within telemedicine
Time to read article: 5 mins
Close Preview
Remote consultations have been a key feature within healthcare during the COVID-19 pandemic. Medical Protection assesses its progress so far and the medicolegal risks
Remote handovers with colleagues: reducing the risks
Time to read article: 5 mins
Close Preview
Dr Sarah Coope, Senior Medical Educator at Medical Protection, looks at the gaps in information, misunderstandings and assumptions that can increase the risk of errors, conflict and complaints
Dr James Thorpe and Dr Sarah Coope, Senior Medical Educators at Medical Protection, provide some insights that may help to navigate stressful conversations at work
The Six C's: Common risks for new doctors (and how to avoid them)
Time to read article: 10 mins
Close Preview
Clinical records, consent, confidentiality, communication, competence, and prescribing - what medical students and junior doctors need to know about these common medicolegal risk areas and how to avoid them.
Surviving Medical School: Communication between colleagues
Time to read article: 3 mins
Close Preview
Good doctors are good communicators – it’s that simple. This article examines how building your communication skills at medical school will stand you in good stead as a doctor.
COVID-19: when parents refuse to comply with guidance
Time to read article: 4 mins
Close Preview
Medical Protection has received a number of calls from members asking how they should respond to parents of children with COVID-19 symptoms who are openly refusing to comply with government guidance on testing and self-isolation. Dr Clare Devlin, Medicolegal Consultant at Medical Protection, provides detailed advice
It goes without saying that strong leadership is vital to ensuring the stability and success of healthcare systems. But the value of followers in challenging this leadership is just as great, say Mr Andrew Gibbons and Ms Danielle Bryant.
Should I report that my patient is unfit to drive?
Time to read article: 3 mins
Close Preview
Medical Protection advice line often receives queries from doctors concerned about patients that are driving whilst under the influence of alcohol or drugs. Kate Cowan,
advisory case manager, shares our advice.
In this article, medicolegal consultant Dr Rachel Birch talks with Dr Richard Fieldhouse,
Chairman of NASGP, about how the experiences of locum GPs have led NASGP to design systems to save practices and locum GPs time, provide information and improve patient care.
Suzanne Creed, clinical risk and education manager at Medical Protection, explores some risk management tips and strategies to improve communication within your team
As a GP, what should you do when a patient already taking a valproate medicine
attends for another prescription without meeting specific safety criteria?
A doctor's failure to link raised ALT levels with a patient's use of nitrofurantoin led to a complaint being brought against them. Watch this short video to find out how the situation arose and advice Medical Protection gave.
A tale of two doctors: the junior and the consultant
Time to read article: 3 mins
Close Preview
Dr Marika Davies, medicolegal consultant, looks at the recent case of GA v Greater Glasgow Health Board [2019] CSOH 31, where the death of a 77-year-old patient raised questions over where the liability for the negligence lay: the junior doctor or the consultant?
Dying matters: medicolegal aspects of end-of-life care, DNACPR and organ donation
Time to read article: 2 mins
Close Preview
To mark the Dying Matters national awareness week, between 13 and 19 May, Medical Protection asked nearly 400 members in the UK about their experiences on a number of issues such as DNACPR, organ donation and withdrawal of treatment.
Join Medical Protection today and practise with confidence knowing you have the best support in your corner.
At Medical Protection, all your protection is under one roof. Our protection goes beyond state-backed indemnity and supports you with more than just NHS claims.
With Medical Protection you can save up to 50% on your first year of newly qualified GP (NQGP) membership and up to 30% in your second year of practice. Get the protection your career deserves and the support you need as an NQGP.
Being subject to a complaint or investigation can be distressing and stressful. Our video series shows how Medical Protection will continue to provide you with personal support, advice and representation for a whole range of medicolegal concerns, protecting your career and reputation.
Read real-life cases of complaints, claims and clinical negligence taken from our archives.
Chosen to give you clear learning points to help you avoid similar situations and reduce your risk, the cases also feature advice from medicolegal experts.
Initiatives to transform the NHS are changing the way GPs and consultants work. At-scale arrangements are increasingly common and clinical contracts are frequently delivered through private organisations and limited companies.
Medical Protection can provide uniquely tailored indemnity and support that we can provide for your organisation and employees.