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Factsheet 01/10/2013

HSC complaints procedure – Hospital setting

HSC complaints procedure – Hospital setting

Time to read article: 5 mins
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Complaints in health and social care: standards and guidelines for resolution and learning (2009) aims to provide a simple, consistent approach for staff who handle complaints, and for patients who raise complaints across all health and social care services.

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Surviving Medical School: Fitness to practise panels

Surviving Medical School: Fitness to practise panels

Time to read article: 2 mins
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Hopefully it will never happen to you, but it’s good to know what to expect if you ever need to appear before a fitness to practise panel. Here we explain why they happen, how to prepare, and the possible consequences for your medical career.

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