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Factsheet 19/12/2018

Record-keeping

Record-keeping

Time to read article: 2 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Factsheet 19/12/2018

NHS Complaints Procedure - Wales

NHS Complaints Procedure - Wales

Time to read article: 3 mins
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The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”.

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Factsheet 07/12/2018

Chaperones

Chaperones

Time to read article: 4 mins
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The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so.

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Update 27/11/2018

The importance of professional protection

The importance of professional protection

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Click to read through the reasons why retaining professional protection for help with these challenges is so important.

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Blog post 20/11/2018

The role of receptionists: a legal commentary

The role of receptionists: a legal commentary

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A recent Supreme Court decision, Darnley v Croydon Health Services NHS Trust [2018] UKSC 50, has raised questions about the role of non-clinical staff in patient care. The judgment criticised the actions of a receptionist in an Accident and Emergency (A&E) department – Joseph McCaughley, litigation solicitor at Medical Protection, looks at the ramifications of the case

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Blog post 12/11/2018

Surviving medical school: Social Media

Surviving medical school: Social Media

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We’ve compiled some essential advice you need to know about protecting yourself online. The article looks into cases and GMC guidance around online activity and social media, with key things you need to know as a student doctor.

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Case report 01/11/2018

Failure to remove a swab leads to months of problems for a patient

Failure to remove a swab leads to months of problems for a patient

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Miss Y, 37 years old, was known to have bilateral ovarian endometrial cysts treated at the time of a laparotomy by Mr D, consultant gynaecologist. For several years she had been regularly followed up and repeat scans had showed recurrence of her cysts, which were managed with dydrogesterone.

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26/10/2018

Electives checklist

Electives checklist

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We have put together the following basic checklist for you to refer to. This is by no means exhaustive, but there are some useful ideas.

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Case report 24/10/2018

Missed bowel perforation leads to complications and a large settlement

Missed bowel perforation leads to complications and a large settlement

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A woman is seen by a consultant gynaecologist, scheduled to have a diagnostic laparoscopy and her copper IUD removed. After the laparoscopy the woman is in pain, which worsens as a diagnosis is missed.

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Case report 23/10/2018

Who else is in the room?

Who else is in the room?

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A patient undergoing a colonoscopy claims her modesty is disregarded during the procedure. What did Medical Protection do to tackle this allegation?

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