Our discretionary approach to providing assistance is not about being able to say no. It’s about having the flexibility to ask, ‘How can we help?’
Discretion allows us to treat each case on its individual merit, providing flexibility for a wider range of situations, especially those with unforeseen or unusual circumstances.
Unlike some other organisations, discretion allows us to assess claims and complaints when new issues and risks arise in healthcare and consider where we can support you.
Our experienced medicolegal consultants and specialist solicitors can use their judgement and expertise to help you, without being restricted by small print, financial caps or exclusion clauses.