Mastering Consent and Shared Decision Making

Patient dissatisfaction with the decision making process about their treatment options can increase the risk of complaints or claims against a doctor

Facilitating conversations effectively can result in more informed and appropriate decision making for patients. It can also increase a patient’s sense of ownership of the decision leading to better acceptance of unexpected or unwanted consequences after an adverse outcome.

Overview

By attending this workshop you will:

• learn how to facilitate effective patient decision making
• understand the process of shared decision making and its importance in effective doctor-patient relationships
• gain an understanding of what leads to complaints and claims related to clinical decision making
• explore the challenges that you could face in the decision making process
• learn techniques that will assist you in meeting the rising expectations of patients for information about their healthcare choices
• reduce your likelihood of complaints and claims arising from clinical decision making consultations.