Date recorded: Wednesday 6 May 2020
Suitable for: All Hong Kong Medical Protection members
Patient safety is increased when we reduce unwanted variability in care. We always wash our hands, never forget to check for allergies and observe all the steps in the checklists. Every test is followed up and none fall through the gaps. Never ever events just don't happen.
Yet we are only human. Most of the time we are careful and diligent but, even when the stakes are higher than usual in the middle of a pandemic, sometimes care and diligence isn't enough.
This webinar looks at and learns from the science of reliability. Dr Justin Cheng, Risk Prevention Education Faculty, will discuss approaches that can be used to address the human factors in every day practice, enabling you to climb to the highest levels of reliability needed for greater safety, especially at times like these.
- Acquire greater knowledge and insights into the science of reliability
- Gain awareness of barriers
- Learn skills to improve quality in practice
Dr Justin Cheng
Dr Justin Cheng is a surgeon based in Hong Kong and is a member of the Hong Kong Risk Prevention Education Faculty. He has been presenting Medical Protection workshops in the Asia Pacific Region since 2009.
Dr Cheng has a long standing interest in communication skills and risk management, and he is the co-author of the MPS/HKMA Risk Management Handbook.
Dr Sara Sreih
Dr Sara Sreih graduated from University College London in 2008 with a degree in medicine, having also obtained a BSc in Neuroscience and Basic Medical Sciences. She went on to train in psychiatry in West London, gaining membership of the Royal College of Psychiatrists. She has worked as a Postgraduate Medical Education and Clinical Risk Fellow, and obtained a Postgraduate Diploma in Clinical Education at UCL Institute of Education. Dr Sreih joined MPS in 2016 and now works as a Medicolegal Consultant advising and supporting members in Asia and the UK.
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