Factsheet 19/12/2018 NHS Complaints Procedure - Wales Preview Article NHS Complaints Procedure - Wales Time to read article: 3 mins Close Preview The regulations on NHS complaints in Wales are designed to make complaints handling open and accountable, fair and proportionate, and patient-focused. The emphasis is on resolving concerns in a timely fashion, openly and honestly, and a philosophy of “investigate once, investigate well”. Read more Article contains Text Tagged in... Ethics Wales Complaints Professionalism
Factsheet 19/12/2018 Medication Preview Article Medication Time to read article: 2 mins Close Preview Read more Article contains Text Tagged in... Prescribing Ethics Northern Ireland Professionalism Scotland England
Factsheet 11/12/2018 Duty of candour and reporting concerns Preview Article Duty of candour and reporting concerns Time to read article: 4 mins Close Preview Read more Article contains Text Tagged in... Ethics Northern Ireland Scotland Professionalism England Wales
Factsheet 10/12/2018 Consent Preview Article Consent Time to read article: 7 mins Close Preview Read more Article contains Text Tagged in... Wales Ethics Northern Ireland Consent Paediatrics Scotland
07/12/2018 Quality Administrator (Leeds) Preview Article Quality Administrator (Leeds) Time to read article: 1 mins Close Preview As a Quality Administrator you will be responsible for completing quality assessment checks for our Medical Legal Advisors and Consultants and to provide administrative support to our quality assessors. Read more
07/12/2018 Reporting Analyst (Leeds) Preview Article Reporting Analyst (Leeds) Time to read article: 1 mins Close Preview We are currently recruiting for a Reporting Analyst to join our Leeds city office on a 12 month fixed term contract. As a Reporting Analyst you will be responsible for reporting and providing organisation insight using analytics methods and other data mining techniques. You will work closely with our internal teams to generate on-going and new reports where appropriate. Read more
Factsheet 07/12/2018 Confidentiality Preview Article Confidentiality Time to read article: 10 mins Close Preview Read more Article contains Text Tagged in... Professionalism Wales Scotland Confidentiality Northern Ireland England
Factsheet 07/12/2018 Communicating with patients Preview Article Communicating with patients Time to read article: 4 mins Close Preview Patients who are kept informed about their condition and are involved in deciding on the appropriate treatment are more likely to comply with the treatment you suggest, and less likely to complain if things go wrong. Read more Article contains Text Tagged in... Communication Professionalism Patients Wales Scotland England
Factsheet 07/12/2018 Chaperones Preview Article Chaperones Time to read article: 4 mins Close Preview The medical consultation is a challenge to both doctor and patient, whether in the community or in hospital. The need for more detailed discussions with patients, along with their increasing autonomy and right to make choices in relation to their clinical care and treatment, has affected the traditional role of the doctor-patient relationship. This has made maintaining appropriate professional boundaries in the doctor-patient consultation more challenging, however, the guidance from national and regulatory bodies is clear that it is always the health professional's responsibility to do so. Read more Article contains Text Tagged in... Professionalism Reputation management Ethics Scotland England Northern Ireland
Press release 06/12/2018 MPS comments on the DHSC consultation on the regulation of clinical n... Preview Article MPS comments on the DHSC consultation on the regulation of clinical negligence indemnity cover Time to read article: 1 mins Close Preview Read more Article contains Text
Press release 05/12/2018 Medical Protection comments on the GMC report: State of Medical Educa... Preview Article Medical Protection comments on the GMC report: State of Medical Education and Practice in the UK 2018 Time to read article: 1 mins Close Preview The General Medical Council (GMC) published their State of Medical Education and Practice in the UK 2018 report today. Read the response from Rob Hendry, Medical Director for Medical Protection. Read more
News and updates 27/11/2018 The importance of professional protection Preview Article The importance of professional protection Time to read article: 2 mins Close Preview Click to read through the reasons why retaining professional protection for help with these challenges is so important. Read more Article contains Text
Case report 27/11/2018 Video: Two years of Multiple Jeopardy Preview Article Video: Two years of Multiple Jeopardy Time to read article: 6 mins Close Preview A patient dies after amoxicillin reaction – we support GP through criminal investigation, inquest and GMC hearing. Read more Article contains Video Tagged in... GP indemnity
Case report 27/11/2018 Video: Living up to expectations Preview Article Video: Living up to expectations Time to read article: 6 mins Close Preview Dealing with claims accounts for about 1/5 of the cases we handle. This video examines a claim made against a consultant surgeon because he left out critical information from a patient’s notes. Read more Article contains Video Tagged in... Managing clinical risk Casebook Casebook Scotland
Case report 27/11/2018 Video: Chain reaction Preview Article Video: Chain reaction Time to read article: 6 mins Close Preview This video provides some valuable lessons in diagnosis, documentation and the information that needs to be communicated to patients. Read more Article contains Video Tagged in... Record keeping Complaints
Case report 27/11/2018 Video: Anatomy of a claim Preview Article Video: Anatomy of a claim Time to read article: 6 mins Close Preview This video looks at a scenario where a patient brought a claim against three GPs in the same surgery, and how understanding the varied claims enabled us to support the doctors throughout the whole process. Read more Article contains Video Tagged in... GP GP indemnity
Case report 27/11/2018 Video: Caught by consent Preview Article Video: Caught by consent Time to read article: 6 mins Close Preview A private neurosurgeon faces questions on consent, following a lumbar microdiscectomy sciatica and back pain. Read more Article contains Video Tagged in... Consent Orthopaedics Casebook Record keeping Casebook Scotland
Press release 22/11/2018 Response to the Department of Health FAQs on state-backed indemnity f... Preview Article Response to the Department of Health FAQs on state-backed indemnity for General Practice Time to read article: 1 mins Close Preview Read our response to the Department of Health publishing FAQs on State Backed Indemnity. Read more Article contains Text
Articles and features 20/11/2018 The role of receptionists: a legal commentary Preview Article The role of receptionists: a legal commentary Time to read article: 3 mins Close Preview A recent Supreme Court decision, Darnley v Croydon Health Services NHS Trust [2018] UKSC 50, has raised questions about the role of non-clinical staff in patient care. The judgment criticised the actions of a receptionist in an Accident and Emergency (A&E) department – Joseph McCaughley, litigation solicitor at Medical Protection, looks at the ramifications of the case Read more Article contains Text Tagged in... Claims Emergency Medicine Competence
News and updates 16/11/2018 Group instant messaging in an acute care setting Preview Article Group instant messaging in an acute care setting Time to read article: 4 mins Close Preview The NHS has released new guidance to help doctors, nurses and other staff safely use instant messaging during emergencies Read more Article contains Text Tagged in... Data Protection Record keeping Confidentiality
Press release 13/11/2018 Doctors without legal representation face tougher sanctions from MPTS... Preview Article Doctors without legal representation face tougher sanctions from MPTS hearings Time to read article: 3 mins Close Preview Doctors without legal representation face tougher sanctions from Medical Practitioners Tribunal Service hearings. Read more Article contains Text Tagged in... GP indemnity
09/11/2018 Interim Accountant - Straight Start Preview Article Interim Accountant - Straight Start Time to read article: 1 mins Close Preview We are seeking a career interim or immediately available accountant who can hit the ground running and start ASAP. We need an extra pair of hands for a 3 month period during our busy year end period. Read more
09/11/2018 Insight Research Executive 9 month FTC Preview Article Insight Research Executive 9 month FTC Time to read article: 2 mins Close Preview IPRP division ensure MPS has a real insight and understanding of the present and future needs of our members and the changing dynamics of the markets we operate in, by delivering on-going development of sales, marketing, communications and education effectiveness to achieve targets for acquisition, brand engagement, and retention. The purpose of the role is to support the processes of planning, prioritising and driving changes to MPS member understanding through quantitative and qualitative market research projects. Support the development of insight and member and market understanding to help delivery of differentiated strategies and activity across our segments to enhance acquisition, engagement and retention (AER) and member experience. Read more
09/11/2018 Digital Communications Lead Preview Article Digital Communications Lead Time to read article: 1 mins Close Preview As a Digital Communications Editor you will work as part of the Marketing Communications team and lead in the delivery of the digital marketing communications activity. This includes delivering email campaigns, performance reporting and analysis, website maintenance and contribution to MPS’s wider marketing communication initiatives. Read more