Membership information 0800 225 5677
Medicolegal advice 0800 225 5677

Access to confidential confidential counselling, wellbeing app, podcasts, webinars and more

You’ve dedicated your life to taking care of others, but in these new and uncertain times it’s never been more important to take care of yourself too.

We all face mental health challenges, and our response is deeply personal and ever-changing as we move through our lives and careers. And we all have times when life gets overwhelming. Whether you want to lower your stress, sleep better or reduce burnout, getting the right support can help you take positive steps to wellbeing.

We’ve partnered with ICAS International to deliver a flexible and professional wellbeing service for our members. This means you have access to daily advice and information via the ICAS eCare app. Additionally, Medical Protection offers access to a counselling service to help support members suffering from stress.

Quick links

Counselling service
Ecare App
Ecare App

Confidential counselling

Medical Protection, in conjunction with the Medical Assurance Society (MAS), offers counselling to any members experiencing work-related stress, or stress that they feel could impact their practice.

The counselling service is provided with the assistance of the New Zealand College of Clinical Psychologists.

The service is entirely confidential and independent of Medical Protection – any members’ contact with their chosen professional will remain private – and accessing the service is easy.

To get more information call Medical Protection on 0800 2255 677 or email

ECare app from ICAS

Also available for Medical Protection members, the eCare app is a personalised online wellness service that offers members fun and interactive ways to monitor, measure and promote balanced healthy living.

Keep on top of your wellbeing with recipes, articles and advice. Take positive steps to improvement with 5-day challenges, wellness assessments, personal health reports, interactive quizzes and more.

Wellbeing Phone App

Search for ‘eCare mobile’ in the Apple App Store or Google Play Store, and use code MP001 to get started.

Apple App store
Google Play

50% off Portal Premium: the award-winning wellbeing app that takes you away from it all

Our surroundings have a huge impact on our mental wellbeing, but we often have little control over the environments we spend most of our time in. Portal changes that.

Portal harnesses the power of immersive technology, including 3D spatial audio and smart lighting integration, to provide instant escapes to some of the most calming, remote and peaceful locations on the planet. From tropical beaches in Thailand to thunderstorms in the Amazon rainforest, these environments are all designed to help you sleep, focus, relax and unwind.

Breaking the burnout cycle

A recent Medical Protection survey of health professionals in New Zealand shows increasing levels of burnout among the profession. Burnout creates problems not just for the clinician as an individual, but it can also impact patients and the wider medical team.


Other support available

Getting to sleep during COVID -19

Dr Pallavi Bradshaw, medicolegal lead, risk prevention at Medical Protection, talks to Dr David O'Regan, consultant psychiatrist and sleep specialist at the Sleep Disorders Centre at Guy's and St Thomas' Hospital, London. Exploring the potential impact of the COVID-19 crisis on sleep and wellbeing. Offering practical tips and techniques to help improve sleep during a time of worry and uncertainty.

Listen now

Recorded webinar:
Looking After Yourself Self-care Through COVID–19

As the lives of doctors around the world are being transformed by the implications of the COVID-19 pandemic, Medical Protection believes it is critical to support all members to take decisive and significant action to sustain their own physical and mental wellbeing and support their colleagues in this time of crisis.

Watch now

Building resilience, avoiding burnout – the ‘me’ factors


Watch on Prism