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Medicolegal advice 0800 225 5677
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Membership information 0800 225 5677
Medicolegal advice 0800 225 5677

Your wellbeing service

 

Access to confidential counselling, wellbeing app, podcasts, webinars and more

Mental wellbeing is something we all manage on a day-to-day basis. The pressures and demands you face as a doctor, nurse or healthcare professional can make this challenging – more so now than ever before.

It’s not always easy to notice when your mental wellbeing may be suffering or to know what to do to improve it. So, we’re making it easier for you to assess your own wellbeing and get support if you need it.

Whether you want to lower your stress levels, sleep better or reduce burnout, we can help you take positive steps to better mental wellbeing.

We’ve partnered with Lyra International to give you access to immediate practical support. You can download the Hub app for a personalised wellness service and talk one-on-one to a licensed counsellor as part of your membership.

Quick links

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Person holding smart phone in two hands - text: 50% off wellbeing app portal premium
Burnout
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Confidential counselling from Lyra

Our counselling service is provided by our trusted partner Lyra, who offer a personalised and professional service tailored specifically to your requirements and delivered by experienced qualified counsellors.  

Lyra's telephone counselling provides immediate access to support 24 hours a day, 7 days a week, and face-to-face counselling sessions can be arranged near to you and at your convenience, all funded by Medical Protection. 

The service is entirely independent and confidential.  

To book a free session call Lyra on 0800 808 374 and quote your Medical Protection membership number. Up to 6 sessions are available as part of the free counselling service.  

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Lyra Wellbeing Hub

Access to the ‘Lyra Wellbeing Hub’ is just one of the benefits of Medical Protection membership.

The Hub app provides a personalised online wellness service, offering members 24/7 access to confidential advice, guidance, and self-learning tools created by experts.

Keep on top of your wellbeing with a selection of recipes, articles, and advice, and take positive steps to improvement with five-day challenges, wellness assessments, personal health reports, interactive quizzes, and more.

Search for ‘Lyra Wellbeing Hub’ in the Apple App Store or Google Play and use code MP001 to get started.

Wellbeing Phone App
Apple App store
Google Play

50% off Portal Premium: the award-winning wellbeing app that takes you away from it all

Our surroundings have a huge impact on our mental wellbeing, but we often have little control over the environments we spend most of our time in. Portal changes that.

Portal harnesses the power of immersive technology, including 3D spatial audio and smart lighting integration, to provide instant escapes to some of the most calming, remote and peaceful locations on the planet. From tropical beaches in Thailand to thunderstorms in the Amazon rainforest, these environments are all designed to help you sleep, focus, relax and unwind.

Portal Premium is available on iPhone, iPad, Mac and Apple Vision Pro.

Claim 50% off

Breaking the burnout cycle

A recent Medical Protection survey of health professionals in New Zealand shows increasing levels of burnout among the profession. Burnout creates problems not just for the clinician as an individual, but it can also impact patients and the wider medical team.

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Podcast

To subscribe to this podcast please select your preferred service form the list below or search in your preferred podcast provider:

Apple >Spotify > Amazon > YouTube Podcasts >

 

Others: Deezer  /  Podcast Addict  /  Podchaser  /  Spreaker

Frequently Asked Questions


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  • Who can access the counselling service?

  • Who provides the counselling?

  • Why did you change providers?

  • Will using the service impact a case or claim?

  • How do members access the counselling service?

 

 

Other support available

Recorded webinar:
How to support your colleagues without burning out yourself

This webinar is for healthcare professionals who are concerned about their colleagues' wellbeing, but don't want to slip into "rescuer" mode in the drama triangle and take on more stress themselves.

Watch on the Learning Hub

Webinar:
Thriving at Work: How to Escape the Urgency Trap

When everything seems urgent, it can be difficult to focus on what truly matters. This webinar introduces practical prioritisation tools to help healthcare professionals manage competing demands, make better decisions under pressure, and protect their time, attention, and capacity.

Watch on the Learning Hub

Recorded webinar:
Building resilience, avoiding burnout – the ‘me’ factors

 

Watch on the Learning Hub