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Trust in the world's leading medical defence organisation

When it comes to the best career protection, there are a lot of mixed messages out there. Here’s how our indemnity goes beyond insurance to protect you.

Trust in the world's leading medical defence organisation


As the world’s leading medical defence organisation, we’re focused solely on supporting our members through some of the most challenging moments of their careers.

Our indemnity is built around you, not around a policy or a profit target. And while insurers can come and go, we’ve been here for New Zealand’s doctors since 1957.

Get the facts


We exist purely for the benefit of over 20,000 members in New Zealand and over 350,000 members around the world. We’re confident you won’t find better support and protection.

Fact 1

Insurance companies can use policy terms to say no.


We use our expertise and discretion to see how we can say yes.

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Fact 2

Most insurance companies answer to shareholders.


We answer only to our members.

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Fact 3

Insurance cover can end when you retire or switch – unless you pay more.


We protect you for as long as you need us – at no extra cost.

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Fact 4

Insurance cover can end when you switch providers.


We can protect you for past problems.

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Fact 5

Insurance companies manage cases.


We support members, doctor to doctor.

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Fact 6

Insurance companies focus on making a profit.


We focus on making a difference.

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Fact 7

Insurance policies have limits, excesses and exclusions.


We don’t cap our support or ask you to pay towards a case.

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How we go further than insurers to support and protect you


Your benefits
  • Our indemnity has no limits or excesses
  • Discretionary indemnity gives us the flexibility to assist you even in the most unusual circumstances
  • Assistance with incidents that arose when you were a member, even if a claim or complaint is brought many years after the event
  • Online courses, webinars and podcasts, developed by global experts to help you reduce risk and protect your career – included in your membership at no extra cost
  • Member-owned protection: with no shareholders to pay, we invest subscriptions responsibly for the benefit of members
  • Dedicated solely to protecting medical professionals
  • Support for your profession: the MPS Foundation is dedicated to improving patient safety, reducing risk and enhancing healthcare professionals’ wellbeing
Medical Protection
 
Insurance companies
 
No claim limits or excesses to pay*

Medical Protection

 

Insurance companies

 

Discretionary indemnity gives us the flexibility to assist you even in the most unusual circumstances

Medical Protection

 

Insurance companies

 

Assistance with incidents that arose when you were a member, even if a claim or complaint is brought many years after the event†

Medical Protection

 

Insurance companies

 

Member-owned protection: with no shareholders to pay, we invest subscriptions responsibly for the benefit of members

Medical Protection

 

Insurance companies

 

Dedicated solely to protecting medical professionals

Medical Protection

 

Insurance companies

 

Support for your profession: the MPS Foundation is dedicated to improving patient safety, reducing risk and enhancing healthcare professionals’ wellbeing

Medical Protection

 

Insurance companies

 

More support for you and your career –
all included in your membership


Medical Protection membership gives you access to invaluable medicolegal advice and assistance to support you through complex legal and ethical challenges.

Wellbeing
support

Confidential counselling and wellbeing resources to help you stay grounded

 
Medicolegal advice

Unlimited access to our dedicated helpline

 
Media
support

Expert help with handling unwanted media attention

 
Essential
reading

Articles, factsheets and case reports full of invaluable practical advice

 

Frequently asked questions


  • Is Medical Protection indemnity occurrence-based or claims-made? And what is the difference?
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    22 May 2026

    Occurrence-based indemnity – the type Medical Protection provides in New Zealand – protects you for incidents that occur during your period of membership, even if after the problem arises many years later. Providing you were in membership and paying the correct subscription at the time of an incident that’s given rise to a case or claim, we can protect you even if you’re no longer in membership or retired.

    Claims-made indemnity is what insurance policies are usually based on. This type of indemnity protects you for incidents related to your practice that arose, and are reported during, a continuous period of membership. This means that if a problem became apparent outside that period, you would not be able to seek assistance unless you bought ‘run off’ cover (also known as Extended Reporting Benefit). This can be expensive, and limited to a set number of years, whereas medicolegal problems can arise even decades after the event.

  • How soon should I contact you if I have a problem?
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    20 May 2026

    As soon as you can. Unlike some insurers we don’t have to wait until a claim is made to help – if you receive a complaint, for example, our experts can help you prepare the best response in order to prevent the situation escalating. Or if you just need some advice – contact our medicolegal advice team.

  • What are Retroactive Reporting Benefits?
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    20 May 2026

    Retroactive Reporting Benefits (RRBs), sometimes known as ‘nose cover’, allow you to maintain continuity of indemnity or insurance cover when switching from a claims-made insurance provider to Medical Protection’s occurrence-based membership.

    RRBs offer you protection for incidents that happened before you became a member. This means that if, after you join Medical Protection and are in your first five years of membership, you become aware of an incident that occurred at any time while you were insured by another provider, you can report it to us and request assistance should it lead to a claim or a complaint. You cannot report an incident which you were aware of before you joined Medical Protection, as this should have been reported to your previous insurer.

    Click here to download a leaflet with more information about our RRBs or contact us to get a quote.

  • How likely are you to help me if I have a case or claim?
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    22 May 2026

    Because the indemnity we protect you with is discretionary, we have the flexibility to help even in the most unusual circumstances, or where a new problem appears. This is very different to insurance, where policies include fixed terms and exclusions. It is only in exceptional circumstances that we’re unable to help – for example, if a member wasn’t in membership when the incident occurred, had underpaid their subscription or underdeclared their scope of work.

     

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Fact 1

Insurance is built around policy terms, limits and exclusions. Reflecting the unpredictability of medicine, our indemnity is discretionary. This means we can support you even in the most unusual circumstances.

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Fact 2

As a not-for-profit organisation, we don’t have shareholders to create a profit for. We are owned by our members, and we exist for one reason – to support them when they need help most.

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Fact 3

The indemnity we protect you with is occurrence-based. This means you’re protected for cases arising from any incidents that happened while you were a member – for example, a patient complaint which might be made years later

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Fact 4

When you switch to Medical Protection, we can protect you against problems that happened before you joined us. So you don’t need to worry about gaps in your protection or costly additional cover just to change providers.

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Fact 5

Insurance companies use call handling systems. When you call us, you talk to a doctor who understands your world, has legal expertise, and is supported by our award-winning defence team.

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Fact 6

We go beyond protection to support your profession. Through The MPS Foundation, we pioneer research and initiatives to improve patient safety and healthcare professionals’ wellbeing.

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Fact 7

Defending your reputation – in front of the regulator, for example – can be expensive. Insurance companies have limits on how much they cover, and an excess to pay. Our indemnity has no limits or excesses, giving you peace of mind.

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Membership is completely FREE for medical students in Malaysia.
You can find out more about student membership here

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Existing members

If you have further questions about your membership, please ask a question.

Member services  

Our medicolegal experts are on hand to provide support and advice.

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Find out more about the benefits of membership in your membership guide.

Your member guide