A full case history will be required to support your application if you have held indemnity or insurance with any other provider(s) in the last ten years (periods of State indemnity are not required). Please send us your case history from previous indemnifiers within 42 days of your application being accepted. If we do not receive this within 42 days, or if the information doesn’t match your application form, it could lead to your membership being cancelled.
Sometimes we need to check the information you have provided in your application (for example if you have had a claim in the past). This will mean that, at the end of your online application, you will be told that it has been referred. It can take up to five days for this to be investigated, but you application will still be progressing in the meantime and we will aim to get back to you sooner than that wherever possible.