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COVID-19 subscription relief payments

For over 125 years we have supported members through difficult times and now, more than ever, we want to help you by protecting your financial position and your wellbeing.

We hear stories every day of the heroic efforts of our members who are on the frontline of this crisis and we want to reassure you that we are here to support and protect you all.

We recently wrote to offer you a subscription relief payment as a one-off credit to reflect the unprecedented circumstances you are currently facing and to help support you in this uncertain time.  

To ensure a secure and efficient transaction can be made, we have created an online portal. It’s easy to use and will keep all your information safe, allowing us to make a payment to you safely and efficiently.

What you need to do

To be able to issue your subscription relief payment, we will need you to provide your bank details.

To access the portal and provide these details, you will need the following information:

  • Name on the bank account – eg Dr A N Other. The name of the account holder should match the account number you provide
  • Your International Bank Account Details (IBAN) which can normally be found in your online banking account or by contacting your bank directly. Please ensure the bank account is an active account, which can receive ad-hoc credits

If your subscription is usually paid by a third party, you will need to enter their account name and bank details for us to complete the payment.

Providing your bank details

We have made it really easy for you to tell us which account you would like us to use.

Log in to the portal, using your MyMPS username and password. Don’t worry if you’ve forgotten your password, you can easily reset it online. If you have yet to register for an account, you simply need to enter your membership ID and follow the instructions – it only takes a minute.


Please note, the bank details you provide us with will not be used for any purpose other than to make your subscription relief payment. If you would like to start paying your membership subscription by Direct Debit moving forward, you would need to complete a Direct Debit instruction form. 

Once we have successfully received your details, the payment will be credited to your nominated bank account within 7 to 10 working days. You will receive a further email once we have issued the payment. This email will confirm the amount we have credited to your account.

For more information on the current situation, you can visit our COVID-19 Q&A page.

Counselling service

It is a stressful and worrying time, and we want to remind you that you have access to our counselling service, please feel free to make use of this should you need it. You can find out how to access this confidential service here.