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Articles and features 30/06/2017

Support With CQC: Introduction

Support With CQC: Introduction

Time to read article: 1 mins
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The CQC is the regulator for health and social care in England. It monitors, inspects and regulates general practices to make sure they meet fundamental standards of quality and safety.

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Articles and features 30/06/2017

Support with CQC: How Medical Protection can help

Support with CQC: How Medical Protection can help

Time to read article: 3 mins
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You can get direct assistance from Medical Protection by requesting a Clinical Risk Self Assessment (CRSA), which is a systematic approach that identifies risk and develops practical solutions, as one of the benefits of membership. Our experience has been that a CRSA is invaluable in assisting practices in preparing for their CQC inspection and also post-CQC inspection, to assist with issues raised by the CQC inspector.

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Articles and features 30/06/2017

Support with CQC: How you will be assessed

Support with CQC: How you will be assessed

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The CQC wants to define what good quality care looks like in order to be able to effectively inspect and rate practices.

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01/10/2015

Chapter 4: Professionalism - What to do when things go wrong

Chapter 4: Professionalism - What to do when things go wrong

Time to read article: 6 mins
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The overwhelming majority of patients receive safe and effective care. However, when things do go wrong, it can be catastrophic for all involved. Part of being professional is having the knowledge and awareness to deal with such situations effectively.

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06/05/2015

NHS complaints procedure – Local Resolution

NHS complaints procedure – Local Resolution

Time to read article: 3 mins
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MPS understands that handling complaints can be complex and stressful. It requires time and commitment during a period when individuals are feeling at their most vulnerable. Getting it right can pay huge dividends and this factsheet aims to provide you with what you need to know about NHS complaints.

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Factsheet 01/04/2015

Medical records - Wales

Medical records - Wales

Time to read article: 3 mins
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Good medical records – whether electronic or handwritten – are essential for the continuity of care of your patients. Adequate medical records enable you or somebody else to reconstruct the essential parts of each patient contact without reference to memory. They should therefore be comprehensive enough to allow a colleague to carry on where you left off.

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Articles and features 01/12/2013

An inspector calls at... Cross Hills Group Practice

An inspector calls at... Cross Hills Group Practice

Time to read article: 6 mins
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Cross Hills is a semi-rural practice on the edge of the Yorkshire Dales, located between Keighley and Skipton. Part of the Airedale Wharfedale and Craven Clinical Commissioning Group, it is a training practice with just over 12,000 patients, ten GPs, one Registrar, two advanced nurse practitioners and a full practice nursing team, as well as dedicated admin support staff.

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Factsheet 01/04/2013

Guide to writing expert reports - Scotland

Guide to writing expert reports - Scotland

Time to read article: 1 mins
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As an expert you should be aiming to produce a report which is free standing – from which the reader can glean the key issues in the case, understand the evidence available and reach a clear understanding of the range of expert opinion, without needing to look at any other document.

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Factsheet 01/03/2013

Controlled drugs - Wales

Controlled drugs - Wales

Time to read article: 3 mins
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Under the Misuse of Drugs Act (1971) and the Misuse of Drugs Regulations (2001), GPs have a responsibility for controlled drugs (CDs) within their practice. This factsheet highlights what you should be aware of when carrying, storing and recording controlled drugs.

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Factsheet 04/01/2013

Giving evidence - Scotland

Giving evidence - Scotland

Time to read article: 4 mins
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As a doctor, you may be asked to give evidence in many different types of forums including criminal or civil courts, Fatal Accident Inquiries and employment or mental health tribunals. This factsheet gives further information about what to expect and how to prepare.

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