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Articles and features 16/03/2022

Great communication skills can lower risk of malpractice

Great communication skills can lower risk of malpractice

Time to read article: 5 mins
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Edward Leigh of The Center for Healthcare Communication argues that good communication with your patients has the potential to lower the chance of malpractice claims - even when mistakes are made.

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Articles and features 16/03/2022

Managing timetable conflicts

Managing timetable conflicts

Time to read article: 3 mins
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Some difficult scenarios can sometimes arise when a clinician works both in the NHS and in a private capacity. Dr Heidi Mounsey, Medicolegal Consultant at Medical Protection, looks at one potential scenario and offers some guidance.

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Articles and features 20/09/2021

COVID-19 vaccination: lacking capacity to consent

COVID-19 vaccination: lacking capacity to consent

Time to read article: 3 mins
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As the vaccination programme against COVID-19 continues in the UK, the usual laws around patient consent still apply. But what if your patient lacks capacity to consent? Dr Jayne Molodynski, Medicolegal Consultant at Medical Protection, offers advice and guidance

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Articles and features 08/09/2021

Managing employee conduct

Managing employee conduct

Time to read article: 5 mins
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It is essential that your employees understand the expectations to maintain certain standards of behaviour, both in and out of the office. Here Croner, trusted HR experts, explore how you can manage employee conduct.

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Case report 08/09/2021

Mastering great communication

Mastering great communication

Time to read article: 4 mins
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Ivy Grove Surgery in Derbyshire made the headlines in April with an extensive and honest open letter to their patients. But for the practice partners, it’s only one part of their wider strategy on communicating with patients. Gareth Gillespie, Editor of Practice Matters, spoke to the surgery about what drives their approach.

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Case report 08/06/2021

Continuity of care

Continuity of care

Time to read article: 2 mins
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Handover problems are at the centre of this claim against urological surgeons and a hospital. Find out how we assisted our members in the case.

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