Benefits of membership
Our whole ethos is focused on putting your needs first. Every day we help members deal with difficult issues arising from their clinical practice, whether they be regulators challenging their professional competence, or patients making complaints or claims for clinical negligence. Just as you do with your own patients, we can provide expertise, reassurance and support to help you through the relevant processes and see things to a resolution.
MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.
Medical Protection indemnity and representation
You can request assistance with any action, proceeding, claim or demand arising from your professional practice including:
Clinical negligence claims
Worldwide, this represents about 20% of our caseload, but accounts for the largest proportion of annual expenditure. When we take on a claim, we can manage it from first notification to conclusion, and can take care of all the legal costs and compensation payments.
We can provide advice and legal representation for regulatory council inquiries arising from health, performance, and professional conduct. We can help you from the outset, whether it be drafting a letter in response to a GMC inquiry or providing high-calibre legal representation at a full hearing.
We can provide advice and representation if you face allegations arising from the provision of clinical care to patients, concerning your professional conduct, competence and performance, or in relation to health problems that are having a significant effect on your clinical performance.
Preparing for inquests/fatal accident inquiries (FAI)
We can help you prepare a report for the coroner (or procurator fiscal in Scotland) and advise you on how to conduct yourself at the inquest or FAI. If necessary, we can arrange for legal representation on your behalf.
We can help if you become the subject of criminal investigations that arise directly from your provision of clinical care to patients. This includes investigation or prosecution for gross negligence manslaughter. We can also help if you face an allegation of indecent or sexual assault – if that arises from your bona fide clinical practice. It is unlikely that we would assist where the allegations arise from personal conduct.
Indemnity for Good Samaritan acts
A Good Samaritan act is one in which medical assistance is given, free of charge, in a bona fide medical emergency upon which you may chance, in a personal as opposed to a professional capacity. Examples include roadside accidents and emergencies at public events you attend as a spectator.
In the unlikely event that legal proceedings follow, you would be entitled to ask for assistance, no matter in which country the legal proceedings are commenced.
Medicolegal advisory service
You can phone or email us for advice to help resolve the many dilemmas that can arise from everyday practice. Our medicolegal advisers respond to more than 25,000 telephone calls a year. We are available 24 hours a day, seven days a week for urgent advice.
We can help you formulate a response to a complaint and assist and support you through to its resolution. We can work with you to look at why complaints arise and how to minimise the risks of recurrence.
Handling media attention
If you attract adverse publicity, we can issue press statements and act as spokesperson to the media to shield you as far as possible from having to deal directly with the press.
Counselling and support
We offer access to a 24/7 counselling service if you are suffering from stress and anxiety as a result of situations such as complaints, claims, or disciplinary or GMC hearings. It is an independent service tailored to your requirements and delivered by fully trained, qualified and registered psychologists and counsellors. The service is entirely independent and confidential – MPS is not informed of the details of consultations – and accessing the service is via the relevant medicolegal case handler, who will be able to provide the service’s freephone number.
Working in another country
MPS has members in many countries around the world and you may be able to continue to benefit from MPS membership if you decide to work overseas. Please check with our Membership Helpline on 0800 561 9000 before travelling, to ensure that you have appropriate indemnity arrangements in place. This is particularly important because some countries – for example, Australia and Germany – have a legal requirement that all healthcare practitioners have insurance-based indemnity.
Education and publications
MPS is committed to helping you avoid problems and provide the best care for patients – and we strongly believe in the preventative value of education and risk management. MPS has a wealth of experience and expertise in helping doctors and other healthcare professionals with ethical and legal problems, and in reducing the risks that arise from your practice.
This provides a unique insight into the reasons why things go wrong and why complaints and litigation occur, and what can be done to reduce this. MPS facilitates risk assessments in clinical settings and delivers accredited courses in risk management, while also offering a range of workshops designed specifically for healthcare professionals.
The educational programmes available are based on more than 120 years’ experience and expertise in this field, and include courses and other programmes covering:
- Good medical practice
- Communication skills
- Medical record keeping.
As an MPS member you also have access to our E-learning website, Prism, which contains a series of interactive courses and assessments for doctors at all levels.
MPS produces a range of serial publications and tailored e-newsletters to meet members’ needs, whether you are a newly-qualified doctor, consultant, or GP. Casebook is our flagship journal that promotes safer practice through in-depth medicolegal and ethics based articles, and case reports based on real MPS cases.
Membership of MPS means that you will also receive regular e-newsletters to provide up-to-date medicolegal developments. You can also access our growing range of podcasts, which feature interviews with MPS medicolegal advisers on key topics and also prominent figures from the field of medicine.
Each year, MPS hosts a range of conferences for different audiences at various locations throughout the UK. Attendance is heavily discounted for MPS members. As with our publications, our conferences are tailored to ensure there is something for everyone, offering plenary sessions, workshops and interactive learning.
Risk management talks for Junior Doctors
MPS has developed specific talks for foundation doctors. Delivered by local representatives, these interactive talks have proved popular when run as F1 and F2 teaching sessions. Our talks for junior doctors include the following:
This interactive session addresses the fundamental concepts of consent, communicating good practice principles to improve patient care.
- Keeping medical records
Keeping good clinical records is essential for clinicians to deliver continuity of care. This Interactive session includes case scenarios to help address the importance of good record keeping, as well as outlining the common pitfalls that can lead to complaints, claims or disciplinary action.
- Professionalism and accountability
This talk highlights how professionalism applies to doctors. The session includes case scenarios and statistics on Fitness-to-Practise hearings to highlight the main teaching points.
Risk management talks for GP practices
MPS delivers interactive risk management training within practices that are part of our Practice Xtra Silver and Gold packages. These sessions are delivered by GP account executives and the training is of value to all practice staff. Our risk management sessions for GP practices include the following:
This session emphasises the importance and significance of maintaining patient confidentiality and the responsibilities of staff.
- Patient care skills: improving patient experience
This session highlights the importance of good patient care and assists staff in improving the patient’s experience.
During this session we highlight the importance of the issues and policies surrounding patient consent in general practice.
The objective of this session is to enable practice staff to identify those clinical situations that may require a chaperone, together with the implications and training requirements of the chaperone.
For more information or to book a risk management training session, email email@example.com.