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Mastering Workshops

EXPERTISE YOU'LL WANT TO KEEP IN MIND


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FREE local half-day workshops

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Doctor to doctor expertise

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Earn 3 CPD points

Mastering Professional Interactions

You may not have realised, but a third of patients making a complaint or claim have been urged to do so by other doctors.

When the care of a patient passes between doctors or when two doctors disagree over the best care for a patient this can lead to increased risk for all parties involved. We are seeing the risk from these types of professional interactions increasing and more frequently leading to complaints, claims and disciplinary actions against doctors.

The Mastering Professional Interactions workshop is designed to help you identify the risk factors related to professional interactions. It provides proven techniques and models to reduce risk and improve patient outcomes.

 

96% of attendees agreed that they were likely to change something within their practice as a result of attending.

 

book now and view dates

Contact 
Email us
Tel: +44 (0)113 241 0696
 
Suitable for
Suitable for

Consultants, General Practitioners, Hospital Doctors, Foundation doctors and Doctors in Speciality/GP Training

Format
Format

Three hour workshop comprising short lectures, reflective exercise, small group-facilitated discussions and group activities and rehearsal of skills

 
Cost
Cost

Members - free as a benefit of membership

Non-members - £150 (inclusive of VAT)

CPD
CPD

Independently accredited for three hours of CPD

 

By attending this workshop you will:

  • Increase your understanding of the nature of high-risk professional interactions
  • Learn how to deal with disagreements between doctors over patient care
  • Develop more effective colleague interactions
  • Gain increased awareness of risk to patients and doctors when patient care is transferred or disagreements occur
  • Learn specific strategies to improve formal referral and clinical handover.

MPS communication skills workshops

Suzy Jordache, MPS Medical Educator, discusses how communication problems between colleagues can impact on patient safety. She explains how the MPS "Mastering" series of workshops can help members improve their communication skills and avoid running into problems.


If you are interested in commissioning this workshop for your organisation, please contact MPS Education Services for more information and costs.

Email: education@medicalprotection.org    

Telephone: +44 (0)113 241 0696