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0800 561 9000
Medicolegal advice
0800 561 9090
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Our offices remain closed until further notice, which means that we cannot receive any postal deliveries. Please send any membership enquiries or correspondence via our membership contact form and any case or claim related enquiries – quoting your reference – via our medicolegal contact form.

We thank you for your patience.

Coronavirus information for members

With the on-going coronavirus (COVID-19) situation, we know that this is a worrying time for everyone, but particularly for those healthcare practitioners who are providing frontline services and advice to patients. We understand your concerns and are here to offer support and advice if you need it. We have also provided some FAQs here.

We would urge all healthcare practitioners in the UK to be aware of and follow advice from the Government website and from NHS England, particularly those healthcare providers who may have responsibility for assessing possible cases of COVID-19. The GMC have also released guidance regarding how they will regulate during the crisis. 

We appreciate that practitioners may have to change how they consult with their patients during the coronavirus crisis – which could mean holding remote consultations. Please be reassured that should you need to do a remote consultation with a patient whom you would ordinarily see face-to-face, your membership with Medical Protection will enable you to request assistance for matters that could arise from such consultations during this time. We have more information regarding remote consultations (telemedicine) here and a webinar recording on the topic here.

Please find more of the latest coronavirus updates and guidance below.


Our main FAQ are globally relevant with any small location and country specific information clearly marked in the answers. For ease of use we have grouped these into two groups:

  • Membership and indemnity support
  • Medicolegal and clinical guidance
Our United Kingdom specific FAQ pertain to areas of practise specific to local legislation, circumstances and regulatory bodies. 
If you have specific enquiries relating to the country or location in which you practise that are not covered here, please consult your local government and regulatory body for guidance.

Latest COVID-19 updates


Latest COVID-19 guidance and resources

ECare app from ICAS

New for Medical Protection members, the ECare app is a personalised online wellness service that offers members fun and interactive ways to monitor, measure and promote balanced healthy living.

Learn about yourself with health checks and wellbeing assessments and contact an expert for personalised advice. Keep up to date with the latest health news and handy tips and browse an on-the-go medical encyclopaedia.

Wellbeing Phone App

Search for ‘Ecare mobile’ in the Apple App Store or Google Play Store, and use code MP001 to get started.

Apple App store
Google Play

Other support available

COVID-19 Webinars

Risky Business 2020 recordings

New site feature tour

Introducing an improved
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You'll notice a few things have changed on our website. After asking our members what they want in an online platform, we've made it easier to access our membership benefits and created a more personalised user experience.

Why not take our quick 60-second tour? We'll show you how it all works and it should only take a minute.

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