MPS is divided into a range of different divisions to ensure we have a strong workforce driving each area of the business. Each department is responsible for individual key outputs that come together and make MPS the powerful organisation it is today, protecting members
around the world.

Member Cases and Claims Find out more

These are our Medical, Dental and Claims teams that sit at the heart of our organisation, protecting the careers and reputations of our members – often helping them when they are at their most vulnerable and need our assistance.

Underwriting, Pricing and Insurance Find out more

Commercial services define the end-to-end member journey, informed by member and marketing insight and complaint root cause analysis. They manage the product lifecycle - including product innovation, development and performance and are responsible for identifying, mitigating and reducing the risks that the business is exposed to via Underwriting. They also help our members to understand their exposure to risk and how to reduce it.

Business Development and Engagement Find out more

This Division leads all business development, sales and marketing activities as well as engagement with members and colleagues. Its divisional aim is to optimise every contact with members to drive engagement, acquisition and retention.

Finance, Strategic Planning and
Corporate Services
Find out more

Provides financial leadership, planning, technical pricing, reserving and both corporate and member risk management to our business. They support the key governance committees and provide timely and accurate financial reporting and analysis to meet the current and potential needs of MPS and in order to meet external requirements.

People and Culture Find out more

This division is focused on developing the people and culture within MPS. It strives to enables leaders to cultivate and inspire an agile and engaged environment where colleagues are empowered to deliver the MPS Vision. They provide thought leadership on best practice and are the champions of diversity and talent.

Member Experience, Digital and Data Find out more

The Digital & Change division aims to identify opportunities for future digital development. The IT Operations team provides expert support and solutions to colleagues across MPS to deliver service and support to members. Strategic Change and Enterprise Architecture take the lead on providing transformational change across the organisation through the high value strategic and business projects.

Group Risk and Compliance Find out more

The responsibilities of the Group Risk and Compliance division are to define and maintain the Risk Management Framework and provide risk and compliance advisory support to MPS. They work with the rest of the business to help them to understand the risks and required mitigating actions. By understanding the risks as a business, MPS is able to make better informed decisions which should ultimately contribute to the success of the business.

Chief Executive Find out more

General Counsel advise on a wide range of matters affecting MPS, providing timely and practical legal support to all levels of the business including executive and senior management and council. They ensure that MPS is regulatory compliant and that it, and its subsidiaries, follow corporate governance best practice both in the UK and internationally. They are responsible for reviewing, negotiating and drafting contracts across all areas of the business and approving legal wording in business materials and marketing communications.