Our Vision

Our vision is to provide the most expert, trusted, and valued protection to enable members around the world to confidently deliver healthcare.

This vision helps us to be a modern, dynamic, agile organisation that genuinely puts members at its heart.

Members trust us to protect them, because we always put their needs first and make decisions based on their best interests. They value us because we work together to be flexible and responsive when something is important for them.

Members recognise us as experts because we invest in empowering and developing our people and seek to continuously improve the benefits and service we offer.

Ultimately, members are at the heart of everything we do.

Our Purpose

We protect the careers, reputations, and financial security of doctors, dentists, healthcare professionals, and organisations around the world.

Our purpose is strong – it guides all that we do and all that we are.

We are here to provide the best defence for members and their reputation, and we all take pride in what we do and the vital part we play within healthcare delivery, no matter what role we do at MPS.

We enable healthcare professionals around the world to carry out their vital work on behalf of patients by protecting them, standing up for them, and advising them. Members can practise with confidence in the knowledge that we are here for them when they need us most.

Our Values These are an internal reflection of how we conduct business and ourselves.

We protect the careers, reputations, and financial security of doctors, dentists, healthcare professionals, and organisations around the world.

Our purpose is strong – it guides all that we do and all that we are.

We are here to provide the best defence for members and their reputation, and we all take pride in what we do and the vital part we play within healthcare delivery, no matter what role we do at MPS.

We enable healthcare professionals around the world to carry out their vital work on behalf of patients by protecting them, standing up for them, and advising them. Members can practise with confidence in the knowledge that we are here for them when they need us most.

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Member first

Member first

We passionately care about members. We are dedicated to treating them fairly and placing them at the heart of everything we do.

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Ambitious

Ambitious

We look to the future, keeping our minds open to embrace new ideas. We welcome feedback and seek out opportunities to grow and learn to be our best selves.

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Determined

Determined

We make things happen. We work together and at pace to deliver the best outcomes for members.

Empowered

Empowered

We respect and trust each other to carry out our work with skill, expertise, and integrity. We have the freedom and confidence to make decisions and own the choices we make.

Find out about MPS values