Dr Rob Hendry, Medical Director at Medical Protection, explains how we are adapting to the changes affecting primary care

In this issue we focus on Priory Medical Group, which is pioneering a new joined up care model across the City of York. Managing Partner Martin Eades explains the initiative his organisation has put forward in the past two years

Medicolegal Adviser Dr Helen Hartley provides advice on the top medicolegal challenges posed by new care models.

Croner provides advice on the key considerations on staffing for organisations working at scale.

Dr Michael Holmes, RCGP Clinical Lead for the Supporting Federations Programme, looks at what is next for general practice.

With increasing pressure on GPs, many practices are looking towards super-practices and federations as solutions. In theory, working at scale makes for better contracts, more funding opportunities and the benefit of shared resources. But is this the reality of the new care model? Rosie Wilson investigates

Dr Rachel Birch shares a recent case where a member asked for advice on how to deal with a patient who persistently emailed a doctor at the practice about medical issues, instead of attending for a consultation.

Keeping good clinical records is an important duty for the whole practice team. Kate Taylor, Clinical Risk Education Manager, examines why and provides tips for clinicians on how to do so.

HR experts Croner share a case where a practice sought their advice to deal with an employee with a disciplinary issue who was on long-term sick leave.

Medical Protection has seen a steady rise in the number of claims involving practice nurses. Kate Taylor and Diane Baylis, Clinical Risk and Education Managers, examine what areas of practice nursing carry the most risk.

Editor-in-Chief and MLA (medicolegal adviser) Dr Rachel Birch answers some recent queries from practices.

Data from the NHS National Reporting and Learning System shows that more than 800 reported patient safety incidents relate to test result management.

Dr Rachel Birch shares a recent case, where a member asked for advice on how to deal with a request from a patient to record his consultations

How can employing a clinical pharmacist help your practice?