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Case report 12/12/2017

An elusive foreign body

An elusive foreign body

Time to read article: 2 mins
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Child H, a three-year-old boy, was brought into the Emergency Department (ED) of a private hospital by his mother, having inhaled or swallowed a little building brick. They brought a similar piece with them. Child H was seen by a doctor, Dr W, who documented that he appeared well, with no signs of respiratory distress and a normal auscultation. Dr W arranged for him to have a chest x-ray, which both Dr W and a radiologist considered normal.

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09/05/2017

Complaints: threat or opportunity?

Complaints: threat or opportunity?

Time to read article: 3 mins
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Vanessa Perrott, Medical Protection’s Head of Education Development and Delivery, examines how complaints can be used as a learning tool

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Press release 03/05/2017

Public urge Government to do more to reduce spending of NHS funds on...

Public urge Government to do more to reduce spending of NHS funds on lawyer fees

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Three quarters of the public (75 per cent) want Government to do more to reduce the amount of money lawyers are able to claim from the NHS in legal costs following clinical negligence cases, according to a YouGov survey.

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20/04/2017

GP Indemnity Support Scheme

GP Indemnity Support Scheme

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NHS England has announced a scheme to help GPs cover the cost of their professional protection for the next two years. The money is being paid directly to practices and the first payment has already been made. Read below for details on NHS England's scheme.

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10/04/2017

Complaints Handling Procedure – NHS Scotland

Complaints Handling Procedure – NHS Scotland

Time to read article: 5 mins
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Medical Protection understands that handling complaints can be complex and stressful. It requires time and commitment when individuals may be feeling vulnerable. Investing time and getting it right can help resolve issues quickly and avoid escalation.

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Press release 31/03/2017

Commenting on the amendment to the NHS Standard Contract which will p...

Commenting on the amendment to the NHS Standard Contract which will prevent law firms from operating from or touting for business in NHS premises from 2017/18

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Dr Pallavi Bradshaw, Senior Medicolegal Adviser at the Medical Protection Society, said: “This is a positive step - the NHS paid out £1.5bn in clinical negligence costs in 2015/16, with legal costs accounting for 34 percent of that bill. In lower value claims it is not unusual to see lawyers' costs exceed the compensation awarded to claimants."

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Press release 22/03/2017

Commenting on the changes to the NHSLA announced by Health Secretary...

Commenting on the changes to the NHSLA announced by Health Secretary Jeremy Hunt

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Emma Hallinan, MPS Director of Claims Policy and Technical, said: “The NHS’s provision for clinical negligence claims has increased dramatically in recent years, so a fresh and more preventative approach to managing claims is timely, and will hopefully reduce the number of costly court cases."

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Articles and features 15/03/2017

Dealing with complaints

Dealing with complaints

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Kirsty Plowman considers how complaints can affect you and offers tips for tackling any you may receive

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Masterclasses

Risk management masterclass for general surgeons

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Risk management masterclass for general surgeons

As an experienced general surgeon you will know all about the risk of complaints and litigation. This masterclass can reduce your risk by developing your communication skills and teaching you a range of practical techniques to improve your patient interactions.

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Press release 24/01/2017

YouGov Survey: Communication a key trigger of GP complaints

YouGov Survey: Communication a key trigger of GP complaints

Time to read article: 3 mins
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A YouGov survey of over 2,000 British adults has found that three of the top five reasons for having made a complaint about a GP, relate to poor communication and behaviour.

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Press release 18/01/2017

MPS response to the GMC's guidance on consent

MPS response to the GMC's guidance on consent

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The Medical Protection Society (MPS) welcomes the opportunity to respond to the General Medical Council’s (GMC) survey on its Consent guidance.

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Articles and features 24/12/2016

The healing power of saying “sorry” in healthcare

The healing power of saying “sorry” in healthcare

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If I accidentally bump into someone and hurt them walking along the street, my immediate reaction is to say sorry, regardless of whether it was or wasn’t my fault. What happens when we place a similar analogy into a doctor/patient context?

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Press release 20/12/2016

Survey shows the value of saying “sorry” in healthcare

Survey shows the value of saying “sorry” in healthcare

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Doctors’ concerns about the implications of apologising to patients when things go wrong appear to be easing, according to research published by a leading medical protection organisation.

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13/12/2016

Top 5 apps for 2017

Top 5 apps for 2017

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Dr Saba Tabish, an FY2 doctor in Wolverhampton, reviews five of the best apps for foundation doctors.

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News and updates 10/11/2016

MPS ranked in the top 10 in the UK for customer service by ICMI

MPS ranked in the top 10 in the UK for customer service by ICMI

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MPS’s commitment to providing world class service to members is recognised for a second year by the ICMI awards for excellence in customer service.

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Press release 27/10/2016

Commenting on the GMC’s State of Medical Education and Practice in th...

Commenting on the GMC’s State of Medical Education and Practice in the UK report

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The GMC is right to acknowledge the 'state of unease in the profession’- patient expectations are changing and GPs are more likely to be sued now than ever before. It is important to strike a balance between holding doctors to account and reducing unnecessary pressures.

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14/10/2016

Challenging the GMC

Challenging the GMC

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Medical Protection is calling on the GMC to halt plans to expand their register.

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