Support with CQC: How Medical Protection can help Post date: 30/06/2017 | Time to read article: 3 mins The information within this article was correct at the time of publishing. Last updated 15/03/2019 CQC compliance Medical Protection has a range of educational resources that can help your practice to prepare for a CQC inspection. You can get direct assistance from Medical Protection by requesting a Clinical Risk Self Assessment (CRSA), which is a systematic approach that identifies risk and develops practical solutions, as one of the benefits of membership. Our experience has been that a CRSA is invaluable in assisting practices in preparing for their CQC inspection and also post-CQC inspection, to assist with issues raised by the CQC inspector. If you are part of one of our Practice Xtra schemes, Medical Protection’s additional benefits schemes for GP practices, you may be entitled to a free or discounted CRSA. Practice Xtra can also provide you and your practice with access to risk management training, discounts on membership subscriptions and additional business support. SAFE The KLOEs under SAFE are: CQC inspections-Safe Safe track record Learning from incidents Safeguarding Monitoring safety and responding to risk Medicines management Cleanliness and infection control Staffing and recruitment Dealing with emergencies Equipment USEFUL RESOURCES Factsheets: Raising concerns and whistleblowing Safeguarding children Safeguarding children FAQs Medical records Safe prescribing Repeat prescribing for GPs Articles from Practice Matters magazine: Risk alert: Repeat prescribing Risk alert: Infection control Prescribing – core skills series What makes a patient safety culture? “Hello…did you mean to prescribe…?” PRISM - The online learning platform Booklets: A Guide to Effective Complaints Resolution Video guides: Video guide for junior doctors – Raising concerns Other articles: Significant event audits Medical Protection workshops: Medication Errors and Safer Prescribing in Primary Care Your Repeat Prescribing Journey – Reduce Your Practice Risks Infection Control in Primary Care Making Your Practice Safe Risk assessments: Infection Control Risk Assessment for GP Practices Clinical Risk Self Assessment (CRSA) for GP Practices Safety Culture 360 EFFECTIVE The KLOEs under EFFECTIVE are: CQC inspections-Effective Promoting best practice Management, monitoring and improving outcomes for people Staffing Working with other services Information sharing Consent to care and treatment Health promotion and prevention. USEFUL RESOURCES Factsheets: Consent – the basics Consent – children and young people Mental Capacity Act 2005 Series Articles from Practice Matters magazine: Getting to grips with fit notes Articles from New Doctor magazine: Don’t drop the baton Articles from Your Practice magazine: Audit: good for patients and good for doctors Medical Protection workshops: Mastering Adverse Outcomes Mastering Professional Interactions Video guides: Video guide for junior doctors – How to handover safely CARING The KLOEs under CARING are: Respect, dignity, compassion and empathy Care planning and involvement in decisions about care and treatment Patient/carer support to cope emotionally with care and treatment. USEFUL RESOURCES Factsheets: Raising concerns and whistleblowing Chaperones Chaperones - FAQs Confidentiality – general principles Articles from Practice Matters magazine: Doctor’s orders vs patient choice Confidentiality – Disclosures about patients unable to consent Medical Protection workshops: Mastering shared decision making RESPONSIVE The KLOEs under responsive are: Responding to and meeting people’s needs Access to the service Tackling inequity and promoting equality Listening and learning from concerns and complaints. USEFUL RESOURCES Articles in Practice Matters magazine: Triage in general practice How to set up a Patient Participation Group Booklets: A Guide to Effective Complaints Resolution WELL-LED The KLOEs under well-led are: Leadership, openness and transparency Governance arrangements Management lead through learning and improvement Practice seeks and acts on feedback from users, public and staff Systems to monitor and improve quality and improvement. USEFUL RESOURCES Articles in Practice Matters magazine: In the hot seat with…Professor Nigel Sparrow Preparing for CQC inspections How to survive a CQC inspection Your views - CQC inspections Risk alert: Infection control Risk alert: Controlled drugs Podcasts: David Behan discusses the future of CQC inspections – October 2013 Press releases: Rise in calls to MPS from practitioners concerned about CQC inspections, MPS press release – 10 November 2014 Medical Protection workshops: Infection Control in Primary Care « How you will be assessed Fundamental standards » Share this article Share Tweet