Membership information 0800 225 677
Medicolegal advice 0800 014 780

Confidential counselling, wellbeing app, podcasts, webinars and more

Mental wellbeing is something we all manage on a day-to-day basis. At Medical Protection, we know that the pressures and demands you face as a doctor, nurse or healthcare professional can make this challenging – more now than ever before.

It’s not always easy to notice when your mental wellbeing may be suffering or to know what to do to improve it. So, we’re making it easier for you to assess your own wellbeing and get support if you need it.

Whether you want to lower your stress levels, sleep better or reduce burnout, we can help you take positive steps to better mental wellbeing.

We’ve partnered with ICAS International to give you access to immediate practical support. You can talk one-on-one with a licensed counsellor as part of your membership, and access a personalised wellness service through the Hub app.

Quick links

Counselling service
Hub App

Confidential counselling from ICAS


As a Medical Protection member, you can access counselling as part of your membership for work-related issues or stress that you feel could impact your practice, such as burnout, anxiety and conflict.

This service is provided by our trusted partner ICAS, who offer a personalised and professional service tailored specifically to your requirements and delivered by experienced qualified counsellors.

Members can access telephone support 24/7, and face-to-face counselling sessions can be arranged. The service is entirely confidential and independent of Medical Protection – any contact you have with ICAS remains private – and accessing the service is easy.

To book your initial consultation call ICAS on 0800 999050 and quote your Medical Protection membership number.

New: Hub App from ICAS 

Access to the ICAS Hub app is just one of the benefits of Medical Protection membership.

The Hub app provides a personalised online wellness service, offering members 24/7 access to confidential advice, guidance, and self-learning tools created by experts. 

Keep on top of your wellbeing with a selection of recipes, articles, and advice, and take positive steps to improvement with five-day challenges, wellness assessments, personal health reports, interactive quizzes, and more.

Wellbeing Phone App

Search for ‘ICAS Hub’ in the Apple App Store or Google Play and use code MP001 to get started.

Apple App store
Google Play

Breaking the burnout cycle

A recent Medical Protection survey of doctors across five countries shows increasing levels of burnout among the profession. Burnout creates problems not just for the doctor as an individual, but it can also impact patients and the wider practice or hospital team.


Source: MPS International Breaking the Burnout Survey 2019

Other support available

Recorded webinar:
Suffering and flourishing – a practical guide

Watch online

Getting to sleep during COVID -19

Dr Pallavi Bradshaw, medicolegal lead, risk prevention at Medical Protection, talks to Dr David O'Regan, consultant psychiatrist and sleep specialist at the Sleep Disorders Centre at Guy's and St Thomas' Hospital, London. Exploring the potential impact of the COVID-19 crisis on sleep and wellbeing. Offering practical tips and techniques to help improve sleep during a time of worry and uncertainty.

Listen now

Recorded webinar:
Looking After Yourself: Self-care through COVID-19

Watch on Prism

Mental wellbeing for Doctors

Listen now

Wellbeing and psychological health for healthcare practitioners

Read now

Looking through the prism of human suffering to cultivate a flourishing life

Read now