Membership information 0800 225 677
Medicolegal advice 0800 014 780


Having professional protection is essential. This means protection against the potentially harmful costs of litigation, as well as the other challenges you might face throughout your career.

Claims-made protection gives you access to all the benefits of Medical Protection membership – including expert medicolegal advice, support, and a whole range of risk prevention tools and techniques – along with the right to request assistance with claims for damages, costs or compensation arising from adverse clinical incidents.

When we take on a member’s case, we can take care of all the legal costs and damages or compensation payments up to a discretionary limit of R50 million.

This limit applies to all legal costs and compensation payments arising from adverse incidents that are reported in a single membership year. This limit is for:

  • one individual adverse incident, or
  • the total of all adverse incidents reported in a single membership year. 

To help you understand more about claims-made protection, we have provided some additional information for you, including a guide and a video animation to explain how claims-made protection works and a series of Frequently Asked Questions to help answer some of the questions you may have.

Claims-made information

Claims-made guide

Download guide

Claims-made FAQs 

Read FAQs

Contact us

If you have any further questions, please contact our membership team at [email protected]


To apply for membership with claims-made protection, please contact membership services by calling:
0800 225 677 (toll free)
(012) 481 2070.

Reporting an adverse incident

An adverse incident is any event or circumstance that might give rise to you seeking assistance and/or indemnity from us. You must report an adverse incident to us as soon as is reasonably practicable. This should be immediately after it occurs, or when you become aware that it has occurred.
Adverse incident form