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Mastering Workshops

EXPERTISE YOU'LL WANT TO KEEP IN MIND


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FREE local half-day workshops

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Doctor to doctor expertise

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Earn 3 CPD points

Mastering Adverse Outcomes

Develop your skills to effectively and ethically manage the care of patients following an adverse outcome.

We know that how you communicate with a patient when something has gone wrong is one of the key factors in determining if a patient will make a complaint or a claim. Yet most doctors receive little or no formal training in how to communicate in what can be a difficult and stressful situation.

The Mastering Adverse Outcomes workshop is designed to fill this gap, providing you with powerful techniques that can reduce your exposure to risk of complaints or claims.

So helpful, thanks. It would be really good to have the MPS come to my hospital department to talk to the staff about risk management, adverse outcomes and professional relationships.
 
Suitable for
Suitable for

Foundation doctors, doctors in speciality/GP training, non consultant hospital doctors, consultants and general practitioners

Format
Format

Three hour workshop comprising short lectures, reflective exercise, small group-facilitated discussions and group activities

 
Cost
Cost

Members - free as a benefit of membership

Non-members - £150 (inclusive of VAT)

CPD
CPD

Independently certified as conforming to accepted CPD guidelines

 

By attending this workshop you will:

  • Enhance your skills to communicate with patients when something has gone wrong
  • Understand the cultural and legal implications of expressing regret
  • Increase your understanding of ethical, regulatory, legal and professional obligations following an adverse outcome including duty of disclosure
  • Reduce your risk of complaints or claims
  • Increase your knowledge of the research related to adverse outcomes.
Workshops
 

This workshop can be delivered in house for practices with a minimum of 12 doctors.

If you are interested in commissioning this workshop for your organisation, please contact MPS Education Services for more information and costs.

Email: education@medicalprotection.org    

Telephone: +44 (0)113 241 0696