Video: Failure to act on lower back pain
Time to read article: 2 mins
In this video, we look at how red flags for cauda equina syndrome were missed by both GP and hospital, leading to a costly claim.
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Video: Chain reaction
Time to read article: 6 mins
This video provides some valuable lessons in diagnosis, documentation and the information that needs to be communicated to patients.
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Who else is in the room?
Time to read article: 2 mins
A patient undergoing a colonoscopy claims her modesty is disregarded during the procedure. What did Medical Protection do to tackle this allegation?
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Chain reaction
Chain reaction
Time to read article: 3 mins
A patient presents with a sore wrist after a fall.
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The challenges of making a challenge
Time to read article: 3 mins
A patient’s solicitor sought disclosure of a GMC expert report after a case had been closed. Medical Protection successfully challenged this, only for the decision to be overturned at appeal. Kirsty Sharp, content editor at Medical Protection, looks at the challenges of making a challenge
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A missed diagnosis but no negligence
Time to read article: 3 mins
Complaints culture
Time to read article: 6 mins
Complaints to the regulator against doctors have hit a record high, rising more sharply than for any other health professional. Is this down to poor practice or a changing complaints culture? Sara Williams investigates
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Risk management masterclass for general surgeons
As an experienced general surgeon you will know all about the risk of complaints and litigation. This masterclass can reduce your risk by developing your communication skills and teaching you a range of practical techniques to improve your patient interactions.
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YouGov Survey: Communication a key trigger of GP complaints
Time to read article: 3 mins
A YouGov survey of over 2,000 British adults has found that three of the top five reasons for having made a complaint about a GP, relate to poor communication and behaviour.
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