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Advice centre articles
Complaints Handling Procedure – NHS Scotland
Time to read article: 5 mins
Medical Protection understands that handling complaints can be complex and stressful. It requires time and commitment when individuals may be feeling vulnerable. Investing time and getting it right can help resolve issues quickly and avoid escalation.
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Doctors advised to be cautious when asked to declare patients’ fit to run marathons
Time to read article: 2 mins
Doctors advised to be cautious when asked to declare patients’ fit to run marathons
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MPS response to the consultation on guidelines hourly rate by the Civil Justice Council
Time to read article: 9 mins
Medical Protection Society (MPS) response to the consultation on guidelines hourly rate by the Civil Justice Council.
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An elusive foreign body
Time to read article: 2 mins
Child H, a three-year-old boy, was brought into the Emergency Department (ED) of a private hospital by his mother, having inhaled or swallowed a little building brick. They brought a similar piece with them. Child H was seen by a doctor, Dr W, who documented that he appeared well, with no signs of respiratory distress and a normal auscultation. Dr W arranged for him to have a chest x-ray, which both Dr W and a radiologist considered normal.
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Commenting on the recent cyber-attack and concerns around access to computer information and records –
Time to read article: 1 mins
Some GP surgeries may be experiencing temporary problems accessing information on their computers following Friday’s cyber-attack.
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GMC updates Confidentiality guidance
Time to read article: 1 mins
The GMC has revised its Confidentiality guidance for all doctors practising in the UK
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Complaints: threat or opportunity?
Time to read article: 3 mins
Vanessa Perrott, Medical Protection’s Head of Education Development and Delivery, examines how complaints can be used as a learning tool
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Public urge Government to do more to reduce spending of NHS funds on lawyer fees
Time to read article: 2 mins
Three quarters of the public (75 per cent) want Government to do more to reduce the amount of money lawyers are able to claim from the NHS in legal costs following clinical negligence cases, according to a YouGov survey.
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Opportunity to deliver greater savings to NHS through legal fee capping scheme should not be wasted
Time to read article: 2 mins
Opportunity to deliver greater savings to NHS through legal fee capping scheme should not be wasted
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